United States Postal Service,

5100 Van Dorn St, Lincoln, NE 68506, United States

"I've been coming to this post office since I was little with my mom (I'm 30 now), I've always had a positive experience. Even when it's busy and I know the workers must be stressed, they still work hard and steady through the line and I've never had them make a mistake."

"Really poor customer service. I show up a couple minutes before 5 pm (they close at 5) with my prepaid usps ground printout. It took me a couple of minutes to prep my package and pull out my printout. All I needed were a couple strips of packing tape to secure the label to the package. The door was shut and locked, but I could see some employees closing up and I knocked and asked for tape. I was told it was 5 o’clock and they were closed (it literally was 5:00 pm on the nose). It’s great to see my tax dollars is going to support. Such great customer service. Thanks, USPS."

"Walked in 5 minutes before closed with other patrons also coming in at the last minute, and you could not tell it was the "last minute rush". They were all very kind and helpful despite being ready to close the front office."

"I hate writing reviews because I usually get over incidents really quickly however I have to say something. I had the single worse experience I’ve ever had with any establishment. Melvin was so impossibly rude and dismissive of me and what I was asking help for. He even had the nerve to inform me how long he’s been employed at USPS as if that was a free pass to act the way he was. Someone needs to read all of these reviews and think long and hard if they want this person to continue working for the post office. I’ve never had issues with this location before and even would travel out of my way to go to this location just for the assistance. I will now travel out of my way just to avoid Melvin."

"I assumed it would be busy (lunch hour) and was happy to wait. Small line that went fast but it was difficult to not overhear one of the workers being rude to the two customers in front of me. I thought little of it (minus that one of them had small children overhearing the employee's harsh words) but soon realized this man was either having the worst day or is just plain mean. Maybe both? Truly a terrible experience with him. Please consider multiple people have reviewed Melvin as being rude but really. He's mean. I will continue to avoid going here and advise you do the same or wait for Marina who is both kind and efficient."