The UPS Store
5100 North 27th Street, Lincoln, Nebraska 68521
About the Business
The UPS Store at 5100 North 27th Street in Lincoln, Nebraska, is a convenient one-stop shop for all your shipping, printing, and business needs. Our friendly and knowledgeable staff is here to help you with everything from packing and shipping to printing documents and creating promotional materials. Whether you need to send a package across the country or print flyers for your upcoming event, The UPS Store has you covered. Visit us today to experience our reliable service and wide range of products.
Photos
Contacts
5100 N 27th St Ste A-2, Lincoln, NE 68521, United States
Opening hours
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
10:00 - 15:00
Sunday:
10:00 - 15:00
Reviews
"These people are crooks. Took in a return service package, spent $16.27 on a box since my wife was told she couldn’t ship it in the box she had it in (which was a lie), packing material and “packing service” and come to find out they never put it in the box they sold me. It was scanned and put in the pile with the rest of the outgoing packages These were destroyed shoes I was sending back, they weren’t getting any more damaged sending them back so the manufacturer could verify they were defective and throw them away! I will NEVER as long as I live ship anything (even a return) out of this store ever again. They are crooks. The “store manager” promised me a refund since she never put it in another box (I know because I came back and picked it up from them), but I doubt I will see a refund. Took the package directly to UPS and had zero issues. Update after franchise owner’s response: I received a refund this morning, I appreciate the prompt service. For the record, I did not “pound on the back door” nor did I threaten anyone. I knocked normally and asked for the package and a refund. The manager took a picture of the receipt and returned the package in the box my wife brought it in. I hope that clears things up. I’ll have to look at my dash cam to see if it caught the interaction. There was absolutely zero threatening or “pounding” going on. I treated your employees with nothing but dignity and respect. There are always two sides to every story. These were shoes that fell apart to be destroyed after they arrived their destination, there was no need for additional packaging, per the manufacturers instructions. I understand that your employees are trained to upsell (what business doesn’t train their employees to upsell), however My wife stated they were defective shoes when she originally dropped them off. I have zero intention of ever returning to this UPS store location for any reason in the future. If you would like to discuss this further, your store manager has my personal phone number."
"Jayme is one of the best human beings I’ve ever met. She is fantastic, professional and I won’t go anywhere else for my shipping and printing needs!"
"I just wanted to say Thank You to Leilani (not sure of her spelling) at the North 27th Street store in Lincoln, NE. She totally took the time to listen to my issues and was very pleasant, compassionate and very professional.... thank You Leilani!"
"I can’t say enough about how polite, pleasant and professional Jack and Darius were tonight when we had a lot of returns to sort through! They made a potentially stressful situation .relaxing and fun. Great customer service!!!"
"I shipped something with UPS in April and paid for shipping. It wasn't UPS fault that my package didn't get refunded. Who I bought from claimed they didn't receive it and needed the tracking number for a refund. The store manager Jayme went above and beyond. She was able to help me with finding the tracking number. Now I can finally get my refund. Thank you, I truly appreciate it!! (:"
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