Evergreen Terrace
11029 R Plaza, Omaha, Nebraska, United States
About the Evergreen Terrace
Evergreen Terrace is a premier assisted living facility located at 11029 R Plaza in Omaha, Nebraska, United States. Our institution is dedicated to providing a warm and welcoming environment for seniors who are looking for a comfortable and secure place to call home. With a range of services and amenities tailored to meet the individual needs of our residents, Evergreen Terrace offers a high standard of care and support. Our experienced staff are committed to ensuring the well-being and happiness of all those who reside with us, making Evergreen Terrace the ideal choice for seniors seeking a vibrant and fulfilling lifestyle in their golden years.
Photos of Evergreen Terrace
11029 R Plaza, Omaha, NE 68137, United States
Opening hours of Evergreen Terrace
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Evergreen Terrace
"This is the worst apartments i have EVER rented from. They tell you one thing then on your refund its a different story. They cant keep basic paperwork together like my notice. I gave my notice in July when my move out was October and theyre telling me i gave my notice only 2 weeks before my move out. 0/10 do not recommend. Save yourself some trouble and look elsewhere."
"Don’t waste your time. The management is complete trash, maintenance requests take 2+ weeks to get taken care of including AC problems in the middle of the summer. The apartment wasn’t even cleaned before I moved in and basic repairs took MONTHS to get done that was promised at lease signing. Not to mention, sewage backups in your apartment and communal laundry room are a common occurrence. And once again, took DAYS for them to correct and clean up. People are hardly in the office to speak to and hardly ever answer the phone. If you pay your rent via check or money order, they won’t be in the office to take your payment and will charge you a late fee anyways. Hands down the worst apartment I have lived in."
"The customer service is terrible! As someone who is looking for an apartment to lease, I haven’t been able to get ahold of anyone. I’ve left voicemails, emails and called regularly. I stopped at the office once and was met by annoyance as if I inconvenienced them. I set up an appointment to view a unit the following day, and when I showed up, no one was there. I called a week later and got through to someone, made another appointment, and when I arrived, again no one was there. It’s unfortunate because the location is perfect, the units look nice online. But, because of the horrible customer service here, I will be renting elsewhere. I can only imagine how horrible being a tenant there is, heaven forbid something need fixed in a unit or something goes wrong and needing fixed in a timely manner when no one at the office ever answers the phone."
"I have lived here at these apartments for over three years. They have completely gone down hill since living here. Maintenance doesn’t know how to actually fix things. I called in on my fridge going out and one maintenance guy came looked at my fridge got there at 10 am left at 10:09 saying he defrosted my freezer; when I have inside cameras. To find out by another maintenance guy my motor fan was broke. And I just spent $200 on groceries. On top of the laundry room that’s absolutely priced high it’s absolutely disgusting! I have said stuff several times to get figured out and nothing has gotten done but walk throughs. I guarantee this laundry room has mold with how much water just piles up in one corner. Basically paying way to much to clean your clothes in a dirty swamp. Just pay rent now adds more to fees because you can’t even go into the office anymore so instead paying what you should just expect to pay more fees with it. Only thing good I can say about this place is the apartments itself are decently sized. The parking space is ridiculous."
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