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Westline at Flanagan Lake
5515 North HWS Cleveland Boulevard, Omaha, Nebraska, United States
About the Westline at Flanagan Lake
Westline at Flanagan Lake is a premier institution located at 5515 North HWS Cleveland Boulevard in Omaha, Nebraska. This beautiful facility offers a range of services and amenities for residents to enjoy, including luxurious accommodations, delicious dining options, and a variety of recreational activities. With stunning views of Flanagan Lake and a welcoming atmosphere, Westline is the perfect place for individuals looking to live an active and fulfilling lifestyle. Whether you are looking to relax by the water, socialize with friends, or participate in outdoor activities, Westline at Flanagan Lake has something for everyone. Come experience the best in senior living at this exceptional institution.
Photos of Westline at Flanagan Lake
5515 N HWS Cleveland Blvd, Omaha, NE 68116, United States
Opening hours of Westline at Flanagan Lake
Monday:
09:00 - 18:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Westline at Flanagan Lake
"Very clean, quiet and professionally run complex. Parking is easy, maintenance is quick to respond if needed and the pool is amazing. Use of geokey on your phone to access the building was never my favorite but to be fair the geokey customer service reps were always available and helped me when needed. Flanagan Lake is busy in the summer with activity you can easily access from Westline. Tia and Jackie are friendly and will help you with all your needs."
"Teia, and Jackie have been amazing in management. Kevin who is on the maintenance team has been fantastic. He is very friendly and loves to make conversation. Works orders seem to always get done in a timely manner and if something is not right Kevin and management are always on the ball with continuing to get things fixed. We love the layout of our apartment as its super spacious and cozy. We have recently added on an attached garage, and we could not be happier with it. We love the amazing views of the lake and are excited to be able to walk around it this summer."
"Last year we moved to Westline while we were in a transition...bottom line, they went above and beyond to work with us. Now, fast forward a year, and we are looking to move back. They have been nothing but responsive and informative while helping us with the process. Even though it is a different management team at the property, they are just as helpful and professional as before. Compared to many of the other properties we looked at, in our opinion, Westline is a step above."
"One of if not the worst managed properties I've experienced. Went through 3 different property managers during my 12 month stay and what a mess that was. I had returned my "given" router to the management office at the beginning of my lease because I had my own to use. Through the 3 different property managers it got lost and I have to pay for a replacement. The current manager did not care what I had to say about it, just went ahead and charged me for it. The same manager closed the pool to everyone because someone decided to trash the pool area. It felt like I was in middle school living here; with all the antics and politics here. I bought a new grill to use because we were told we could grill, new manager came in and said we can't. People don't pick up after their dogs, leaving a mess in the parking lots and grass outside of ground units. This place needs a lot of work before it reaches its true potential, and that starts with the management. Also, looking for peace and quiet? You won't find it here. Better get a top level unit or else you will hear everything here. Don't let the lake and great area fool you into signing here, this place needs a lot of work. Truly a shame."
"I was a future resident at Westline. I do not recommend to anyone who appreciates customer service. Westline does not have consistent management or training for customer service. I was sent the wrong lease and never received an updated correct one even two days before I was supposed to move in. When I reached out, the lease still hadn’t been re-drawn up. As a future resident, I was not prioritized and there were no real incentives to move forward with moving onto the property. Management communication is poor because they have rotating managers. The temp who gave me my tour showed me a model apartment but when I looked at my actual apartment, it was not similar! I decided to move forward because it was still nice but I was misled. And good luck trying to resolve an issue. If you do manage to resolve an issue, don’t expect high customer service. It’s disheartening to have to follow up on a future apartment yourself and not have upfront communication with the main office. All around a bad experience. Oh, and their newest building—the one that has a lot of apartments available (Building 4 I believe) smells like dogs in the hallway even after known complaints. Very mid property that is too comfortable because it’s out west Omaha."
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