Storage Concepts Inc.
4030 South 108th Street, Omaha, Nebraska, United States
About the Storage Concepts Inc.
Storage Concepts Inc. is a leading furniture and home goods store located at 4030 South 108th Street in Omaha, Nebraska. We offer a wide selection of high-quality storage solutions and furniture pieces to help you organize and beautify your home. Our store is known for its excellent customer service and knowledgeable staff who are always ready to assist you in finding the perfect storage solution for your needs. Visit us today to discover our latest collection of stylish and functional furniture pieces for every room in your home.
Photos of Storage Concepts Inc.
4030 S 108th St, Omaha, NE 68137, United States
Opening hours of Storage Concepts Inc.
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Storage Concepts Inc.
"Run, don’t walk, away from this place. My fiancé and I have been waiting MONTHS to have our project completed. They have lied about condition of materials, misrepresented their abilities by offering custom solutions but then saying they can’t be completed, and will not stand behind their work or their products. I’ve spoken to Becky at the front desk(yes, the same Becky who left a 5 star review of her own company) and she consistently says she will call back. Of course, that never happens. I filed a complaint with the BBB and if this review stops even one person from going through the same headache, it’ll be well worth it. We should’ve known from the start that the company was no good when one representative, Matt, told us our shipment was in but damaged…but the owner, Ed, said it had never arrived. The only thing that has been a constant is that they blame an old employee for the mistakes. The trusted employee they sent to do our design went over colors, handles, electrical placement, drawer design, and assured us it would all be done to our specifications. The only thing that has been correct were the material colors for the closet and desk. The rest has ALL been wrong and they keep blaming the guy who did the design. And then they have the audacity to come back and say they will do it according to the design out of their generosity. They have offered to change the color of the handles out of their own cost….though they were a part of the original design. They also forgot to order file cabinet drawers and again they said they would fix that on their own dime….except that was all part of the deal to begin with. Their show of good faith has all been correcting things that shouldn’t have been issues to begin with. It would be like going to dinner and the kitchen not sending sides. You tell them they forgot the sides and they say they will bring them to you out of the kindness of their hearts. Like they are doing you a favor. It’s laughable. Moral of the story….don't go with a company who reviews themselves."
"Where do I begin. We had a design drawn up for our new build for a closet and an office area in August 2023. It was to be completed prior to our move in in early October. That is over 6 weeks of lead time to get materials and schedule installation. After MULTIPLE attempts at calling trying to get in touch with the person who does the install to schedule date (I’m talking weeks), we were told that part of our shipment was damaged in transit which would delay install, but would be done the following week. Not. A. Single. Word. from anybody in that company. We called multiple times and were promised calls back that never happened. Come to find out later, our shipment was in fact never damaged - nobody ever even ordered it. Once it was finally in, closet was to be installed followed by desk. Shockingly they showed up TWO HOURS late. In the middle of it, one of the men spilled half of an energy drink on the floor of the garage and just left it there. When I asked if something got spilled after I walked into a puddle of green fluid, the head guy Matt said ‘yeah one of the other guys spilled his drink. Damn kids.’ Fast forward to the next day for office install. They get it half put together and say ‘oh by the way you’re going to lose your only 2 outlets once we bolt this to the wall.’ Umm no? In my CUSTOM design, the outlets were accounted for and I was told cuts could be made so they’d be hidden but accessible. Turns out, another lie. We were asked to get an electrician to come in and move the outlets and they’d be back over as soon as they were moved. In 3 days the outlets were moved, at our own expense. We called again multiple times with promises of being called back to schedule the final installation, and here we are still with no call back, and boxes of their stuff they just left laying around the basement and garage. To say I am disappointed would be an understatement. The quality of work is fine however the customer service is the worst I have ever experienced. I’ll be interested to see how much longer it takes to get a call answered and the remainder installed. I can handle delays and understand being busy. What I cannot handle is being lied to repeatedly with empty promises. What was started over 12 weeks ago and should have been COMPLETED 6 weeks ago is still unanswered."
"When I think of custom closets I think of those fabulous closets the stars possess and Storage Concepts can do that for you. I however live in a two bedroom bungalow so for me it's all about maximizing my space; and that's exactly what they did for me. My designs were all complementary, their experience of 30+ years can't be beat and their install was both timely and efficient. They even vacuumed up their mess! I can't say enough about them. I guess the fact that I've gone back for upgrades over the years speaks volumes. I'll always be a faithful customer! - Thanks Storage Concepts!"
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