Husker Collision Center

"I had a very positive experience with this repair shop. The communication was good and the repairs were done in a timely manner. They even detailed the interior of the car! Would definitely use them again if I need body work done."

"ABSOLUTELY HORRIBLE! No communication from them. They had my car for almost 30 days. I had to keep calling them ( most the time no one answered) to see what was happening with the car. Every time I called they would tell me..SHOULD be done end of the week…called again…should be done middle of next week…called again..they had to order parts maybe done next week..called again.. should be done first of next week. What a joke there are. AVOID this place."

"Thank you to Matt and the team for making my car look brand new again! I’d highly recommend this shop, especially if you are going through progressive insurance. Great service and easy process."

"Husker Auto Group is the only service center my insurance approved for claim assessments in Lincoln but in the future, I will have repairs done elsewhere. Poor communication and held services for an extra day to receive a part only to claim two days later it was the wrong one! It was estimated my car would be ready in 4 or 5 business days but it ended up being 8 days. I barely made it out of the parking lot before I realized only the cosmetic damage was addressed (a knocking sound when turning and going over bumps). I returned the car immediately. Back at the body shop, I explained to the gentlemen a lot of work was recently put into my car and it is imperative the car is safe for my job because I transport children. Thirty minutes after looking at it, the mechanic returns to show me a picture on his phone, saying the work previously done "didn't look new or recent" and I should address it with the other repair shop. Then he and another gentleman made it a point to show me the previous estimate I was given to show there was nothing mechanical on the list Then he and the other gentleman tell me there is nothing they can do until the insurance rep takes another look. The possibility of mechanical damage was one of the first things I mentioned to the insurance rep when he looked at the car! He said the shop would update me once they "get it apart and can take a closer look" but as I stated earlier communication was poor - the only updates I received were regarding the part that had been ordered and sent back. I contacted them several times, asking if additional damage had been discovered, each time they said "No, we haven't found anything." I got the same answer this morning when I arrived for pick up. Husker Auto Group did set me up with a rental car a week after the initial intake of my vehicle, but this morning I was sent off in my (still damaged) car, with the statement, "Yeah, I'm pretty sure its safe to drive." My insurance company has been notified of this and assure me it will be dealt with on Monday morning. I will not be returning to Husker Auto Group for any services in the future."

"My husband and I were traveling from Washington to Ohio and Husker made us feel at home! We were traveling down i80 when we discovered a nail in our tire. Husker took us in immediately as we were passing through without an appointment. The waiting area was very clean and welcoming. Our service was quick and easy. The mechanic and Stephanie we very nice and accommodating. Thank you!"