Fairfield Inn & Suites by Marriott North Platte

"Due to weather I booked a room here. Was charged pet fee for service dog. Breakfast items were out or almost gone when I checked out at 8am. Wish I would have booked the Hyatt for the $200 7 hours I spent here."

"Service was fantastic. They were Johnny on the spot and friendly. They answered my questions about the area and pointed me in the right direction. Rooms were kept well. The drawback is there isn’t enough outlets by the bed. I needed two outlets. The lamp was plugged into one. The solution was to unplug the lamp, use the lamp on the other side of the bed for light, and plug my devices into the one outlet. The hotel shows its age with the minimal number of outlets and the bathtub/shower. I’ve gotten quite spoiled with many places with a walk in shower. Overall, it’s a good place to stay."

"Falsely claimed that my dog had urinated in the room in order to get a $250 cleaning fee, and refused to believe me when I said that wasn’t possible (I was in the room for the whole morning and saw/smelled nothing). I planned out my road trip specifically to be able to stay at a “pet friendly” Marriott. I should have stayed literally anywhere else possible. Super charming town, but awful Marriott."

"OMG....the most comfortable bed in the 12 days we've been on this trip. Great check-in, delicious continental breakfast. 3 restaurants within walking distance. Coffee in the lobby all the time. Great grounds with plenty of walkable, well lit areas for the dogs to use. Will definitely be back"

"When we travel across the country I try to book exclusively at Marriot properties. For the most part we have found the rooms to be clean and comfortable, perfect for an overnight stay before hitting the road each morning. This particular property did not meet what we normally expect when staying at a Fairfield Inn. The room was clean but dated, the TV kept shutting off or the sound went mute, These incidents made it difficult to follow the World Series game that was on. When I went into the hall to get ice from the ice machine on the second floor it was broken with a sign that stated I could find ice on floors 3 or 1. I went to floor 3 and found another sign claiming a broken ice machine. I finally found ice on the first floor. Up and down just to get ice was frustrating. The front desk staff was exceptional, and even though we did not eat breakfast, the room looked clean and the breakfast buffet was full. I would stay again, but lower my expectations before checking in."