Casey's 900 South Street, Lincoln, NE 68502

"I really wish they invested in the customer wait times. They should do like QuikTrip does, where a single employee will work 2 or three registers, bouncing between customers. It’s so much more efficient, especially when folks use their cards, since the employee shouldn’t need to just wait for you, that’s when they go to the next register and help the next person. Finally, they make their employees do way too many button presses on their POS system to get to the payment. If they miss one button, they might not notice and the customer is sitting there waiting for them to push it. Slowing everyone down. They are only busy because of their locations all over town, but if I had the choice between them and QuikTrip, I would never set foot in a Casey’s again."

"Have never been so disappointed in a Casey's. Refused to make a sandwich because the guy smoking outside didn't want to do it. Said there was stuff in the cooler. The lady cashiering was rude and sarcastic. Will never go to this location ever again. Get it together or close the store!!"

"Too bad zero stars is not an option. Ordered breakfast pizza online before coming in. Stood at the counter, waiting for the gentleman working there to finish what he was doing before I asked for our pizzas. He left for about five minutes before he returned. Neither time did he acknowledge me. When I asked whether they had pizza under the name we had ordered them from, he walked over with them and shoved both of them at me without saying anything and turned around and walked away. When I went to the main counter asking who the general manager was - I was told that I was speaking to the general manager, telling him what had happened. At first, he just inquired what my "problem" was. Upon explaining, he just said that he would talk to the gentleman. However, through his response, I am quite confident that this is not the first time that he had had to address this, was not very concerned, and clearly didn't think that it was an issue that customers are having difficulty receiving items that they have already paid for. I will not be returning to this case. Paying money for items and expecting to receive them without begging for them is clearly not high on the list of priorities for this Caseys."

"The staff are pretty friendly. They typically are always out of stock on something-Their coffee, cappuccinos, hot chocolate, and sugar which is really irritating, especially in the morning. They stock things at inconvenient times and so there are boxes in the aisle in an already narrow walk way and even when they get a truck, they still are not fully stocked to include food or drinks in the cooler. Their Dr. Pepper fountain pop is out or not working 3/4 of the time. The lady with the cane is SUPER friendly and more than willing to go the extra mile for you-she deserves a raise. Never have your pizza you ordered ready on time. Just need to quit giving this Casey's a chance because it is convenient. The staff in the evening are slow to assist you when waiting to ask for your order. Stood 10 minutes before anyone said anything to me. Delivery guy looked at me and completely ignored me and left to deliver pizzas. Over this Casey's. Give me corporates number already."

"I really do not understand how this Casey's is run. This place is close to where I work, and sometimes I stop in on my lunch break. You'd think that around the lunch time hour there would be hot food in the warmers, maybe someone working to prepare more pizzas, or even just behind the counter in case someone wanted a sub sandwich. There was nothing of the sort at this location. There was only one cashier working, the other register was closed, but there were two other employees in the candy aisle putting stock away. There were boxes in almost all the major walkways in the store, which hey, that's great that they're putting away more product. But why would you restock the store during what is usually one of the busiest times of day? To make matters worse, these two employees seemed to be more interested in chatting with each other than really working. Maybe they weren't trained to work behind the sub counter, or to get hot food and pizza prepared, which is a reflection on the management that some changes need to be made. Two people I feel didn't need to restock shelves when you've got customers waiting. A family member has stopped in here in the morning before work, and they were completely out of coffee. Why would a manager or employee be okay with not keeping hot coffee prepared? I feel that's a staple that shouldn't run out, especially more so in the cold months and folks wanting a warm cup before work. I really hope this Casey's can get turned around and match the others in Lincoln that know how to run their store and keep things prepped and stocked."