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Hometown Hero Appliance Repair: Lincoln
1201 O Street, Lincoln, Nebraska 68508
About the Hometown Hero Appliance Repair: Lincoln
Hometown Hero Appliance Repair: Lincoln is a trusted appliance repair service provider located at 1201 O Street in Lincoln, Nebraska. Our team of skilled technicians are dedicated to providing top-notch repairs for all your household appliances. Whether it's a malfunctioning refrigerator, dishwasher, oven, or washing machine, we have the expertise to get your appliances up and running in no time. With our prompt and reliable service, you can trust Hometown Hero Appliance Repair to be your go-to repair service in Lincoln.
Photos of Hometown Hero Appliance Repair: Lincoln
1201 O St Ste 309 Unit #515, Lincoln, NE 68508, United States
Opening hours of Hometown Hero Appliance Repair: Lincoln
Monday:
08:00 - ?
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Hometown Hero Appliance Repair: Lincoln
"We had called for a repair as it seemed our washing machine was not working correctly. Our service technician was very professional and extremely helpful. He provided much needed advice and instruction on how to best use the settings options and explained in understandable detail how the machine processes the cycles. Excellent service!"
"Ali was great, very friendly and knowledgeable. Unfortunately the initial identified issue did not fix our ice maker. We'll have to utilize our warranty service again. Would not be disappointed if they sent Ali again."
"Our washing machine started making a loud noise when it spun out the clothes. We had previously had such excellent service from Home Town hero appliance repair that I called them to look at our washer. I called on a Wednesday, they remotely diagnosed the problem on Thursday and on Friday their technician Ali came and repaired the washer. Wow! I don't know any other service that is that fast! Ali was professional and provided excellent service and at a very reasonable price. I will always recommend Home Town hero appliance repair to all my friends and family. Thanks"
"Bad Experience! My LG refrigerator stopped cooling on Saturday January 27. I was raised in a HVAC/refrigeration repair family and have managed two maintenance departments for mid to large size companies, I was also a General Contractor for over 20 years. I have always trouble shot and repaired my own appliances if electrical problems are encountered. I also have sealed system experience from previous employment positions, but no longer have the tools to make those repairs. I called Hometown Hero Appliance Repair to have my non-cooling LG refrigerator repaired because I knew it had a bad compressor. I had called LG in advance because I was made aware of a Class Action lawsuit against LG regarding faulty compressors in my model of refrigerator. My refrigerator was 7 years old with a 10-year compressor warranty. LG made notes in their system and were very helpful but stated that I must have a licensed repair company order the compressor and make the repairs. They stated that they would supply the compressor and dryer for free, but I would be responsible for labor and miscellaneous materials to replace it, thus my call to Hometown Hero. It took a week and a half to get a technician to my house. I had the refrigerator pulled out for easy access as they requested, everything was ready for the compressor to be changed but when he gave me the price to make the repair, I was extremely shocked, $1,288! I said to him, is that labor only? LG is going to supply the compressor and that is about three times what I expected you to say. He stated that they go by a “blue book” pricing guide, but “the company” allowed him to negotiate a little. He did a little figuring and came back to me with right at $950. I was getting mad at this point and said I need to go speak to my wife, I needed to leave the room. I came back and told him that his quote was still about twice what the job was worth being that there was only 5.1 ounces of R134a refrigerant in the refrigerator, LG was supplying the compressor and dryer and that this was less than a two-hour job. He then stated that he could leave the compressor with me if I did not want him to repair the refrigerator, but we had already been without a refrigerator for more than a week. I told him we were suffering and really needed for it to be fixed. He came back with another offer to make the repair for $788. I felt like this was my last opportunity to get the refrigerator repaired or start over with a different company. I caved in and accepted the painful negotiated rate. I feel like I was taken advantage of, and price gouged. I know from experience that there was no more than $80-100 in material which I feel is generous. So, this means I paid about $350 an hour for this repair. He was finished and gone in literally less than two hours (including the negotiating). I was never offered a price breakdown of the repair, only a handwritten total cost on their advertisement card. This is why our economy is suffering from inflation. It’s companies like this that are taking advantage of the general public and over inflating their services that are causing inflation in our country."
"A fantastic company with amazing an employee. Kevin was quick and precise. He knew his stuff and was done in 15-20 minutes. They were able to come out the same day I called! Thank you so much!"
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