Tuffy Tire & Auto Service Center 1525 Pine Lake Road, Lincoln, NE 68512

"I would recommend Tuffy's to everyone! The owner connected with me as a person, heard my story and helped me navigate successfully through my car situation. This humanized customer service is exceptional and not what I experience with other mechanic shops. Thank you, Brad, for your exceptional service. My car was ready ahead of time and is running great!"

"My car had very low tire pressure and everywhere else's air machine was frozen. They were kind enough to personally air my tires for free. Very kind and helpful people!"

"I was treated with incredible kindness and service here. I dropped into Tuffy unannounced when I had a surprise problem on my way home from a trip. My car was taken in and repaired immediately even though they were busy and could have easily turned me away. Thank you so much, you run a fantastic business."

"Went in to get a couple of new issues checked out with my 2018 Impala, and I was pleased with how things are handled at this location. Everyone I spoke to was friendly and knowledgeable, and I was taken in without an appointment or wait time, which was incredibly helpful to my situation. It's also worth noting the staff was very forward about everything they were doing, and what they were ascertaining as far as issues, and were also willing to point out everything visually as well as offer advice that could save money on my end. This was my first time coming to this location, but it won't be the last. Thank you, guys"

"I have taken my car here for the past 4 years. Every time, I have never been shorted in customer service, and friendlieness. The store manager is amazing with communication. Brad, who is noticeably at the front and tech, consistantly has great options, ideas, and insight in how your vehicle should be fixed. Here, you will not get random charges on things, and services you didn't bring your car in to begin with. They will fix what you ask specifically, and will honor their warranties if something they replaced fails shortly after service. One more thing to add is the patience, understanding, and the benefit of the doubt these people give not only to you as a customer, but as a person. 100% in managing, and working with their patrons. Thank you Tuffy in Lincoln ❤"