Chipotle Mexican Grill

"We stopped in on Sunday 3/3/24 at 7:45pm & they weren’t busy at all, we ordered right away for take out. The counter was a mess! It made me feel a little uneasy getting food here, since everything was a mess! You would think it shouldn’t take much to wipe up the food counter between orders. This is not a well managed store, it hasn’t been for quite some time. My husband & I both got bowls, a barbacoa & a chicken bowl, both were good tasting once we got home, the ingredients were fresh, but the meat & rice were kind of cold. Our chips were stale & our queso cheese was cold. This was disappointing. The atmosphere & appearance of the inside of the store when you walk in isn’t very inviting either. This is why we don’t eat here much anymore."

"Food quality has gone down hill in recent years. The staff is usually friendly and helpful. If ordering to go, the portions vary from order to order. Sometimes my burrito bowl is overfilled, other times its barely a meal. But the chips and guac keep me coming back."

"This is the dirties Chipotle I have even seen. We got there shortly after7, way after rush hour. There was only one table occupied by other customers. The counter was filthy, food spilled all over, that had been accumulating between the different food containers for probably hours. Of the 3-4 employees visible, no one was trying to keep the counter clean. There was a sign on the door to warn the customers that they were out of two ingredients, but it turns out there were at least 1 or 2 more that they run out and they were not even trying to prep to serve to the customers. When we paid for our food, we found that all the tables but a couple of the smaller ones were very dirty. Again, as for the ordering counter, no one of the employee was trying to keep the place and tables clean. Even worst, there was a lot of cross contamination between the different food items displayed on their counter, including a lot of sour cream floating on top of one of their salsas. I watched how they were even spilling food while building our burritos, with food falling everywhere and not a care in the world from the employees. I finally got to the table and one of the burrito hadn't been closed well, with a bunch of saggy stuff (I could not understand what it was) that had spilled all over our food. I had a burrido bowl that stayed closed, but inside it was more like a soup. I think they had put beans but without draining any of the water. This place is disgusting. Their employees need some serious re-training on the basics of food safety, food handling, hygiene and the basics of burrito making."