Chili's Grill & Bar

"Our waitress was not very friendly. She just seemed like we were almost a bother to her. I got the cheesesteak sandwich and it was okay. The bread was yummy, but the onions and peppers felt like they were barely cooked. They were pretty raw."

"Was in town and stopped in for a bite. The staff was super polite and attentive. The one thing that stood out about the staff is they worked as team clearing tables and taking care of customers don't see that to often. The food was hot and flavorful. The lady that was our server made sure to check up on us several times while we were there. Just a great experience we went in close to 4 o'clock and no wait or fuss."

"First I'd like to say that our server was polite and attentive, and that I did not hold these issues against her. But aside from our server, everything else was beyond sub-par. It really seems like the management has just given up. The food tasted old and stale, I'm shocked they brought it out looking like that. The TVs were all frozen, floors and the bathroom were gross and the taped seating was laughable (especially when there were 5 other empty booths near where we were sat). In general the bar at Chili's isn't very high, but this was Waffle House level.."

"Waited 15 minutes to be seated, which is fine and normal. Appeared that capacity was only 1/3 full. Once seated at 6:47, ordered drinks, appetizer, and food all by 7:00. Waitress had to go make my Long Island iced tea due to not having a bartender which tasted aweful. Appetizer was fried mozzarella, middle of each piece was cold, cheese in entire piece was not melted. Finally at 7:40 received our main food. I ordered the Bacon Rancher Burger, it came without the ranch, pickles and onions, also had 3 patties instead of the 2. Burger was just meat, no seasoning, blah. Wife ordered triple dipper and her big mouth bites patties were not cooked all the way either. Could not express our displeasure in the food with the waitress as she never came back after food was delivered to the table. This was not just us but could hear 2 other tables by us complaining about their food as well. I understand with being under staffed and having longer wait times, but I wanted the food that I ordered to be done properly as it should be. Did not see a manager anywhere as I do in the Omaha location and at other local restaurants. I will not be coming back to this location ever again and not recommending Chili’s in Lincoln to anyone."

"It took 45 minutes to get our food. Not ideal when you have a hungry and impatient 18-month-old. The house margaritas were downright awful. I suspect they were from a mix. The food and our server were decent. When we got our bill, there was a surcharge for games played on the point-of-sale device. Our server told us that since we moved it, the POS device assumed that we were playing games on the device and tacked on a surcharge "automatically". We were also overcharged for the margaritas for a difference of $15. The server made the adjustments without question but it still makes me scratch my head. Overall, a little disappointed with the experience overall."