Valvoline Instant Oil Change

"this location by 35th and old Cheney made my day, all the employees were very nice and honest! I took a used car from a dealership that I just bought and I didn't believe the dealership when they told me that an oil change was done so I took it to Valvoline so they can do it and the employee told me it's not necessary after checking the oil ( I didn't tell the employee that it was supposed to be done already by the dealership )"

"They got me in 5 minutes after pulling up! The staff there worked hard to get my cars oil changed as quickly as possible."

"I was greeted in a timely manner. The associate that assisted me was very polite & helped me get my car into the bay without scraping due to it being very low, the mud flaps were on the ground was my car was in place. The oil change was nicely paced. Also the conversations with employees will definitely make me want to come back."

"They forced me to buy the expensive oil for my oil change and said that no other oil would be an option. I did not want to wait to get an oil change elsewhere, as I was driving out of state that day and needed it done. I have been to this location previously, and was allowed to pick my own oil and have gotten different oil at other businesses in the past. The only difference this visit, is that I was alone. They see a young women, and do everything to take advantage."

"Currently waiting for an oil change after going to another location that didn't have my oil filter. I waited for almost 30 minutes without any staff acknowledgement before being directed into a bay again without any communication from the staff. I then had to wait for them to check in the vehicle that arrived after me. I have been going to and recommending vavoline since they opened but since opening up more locations they have really went down on customer service. They really do need to make sure to have oil and filters at all times. Customer acknowledgement is crucial for repeat business. Total time for an oil change over 1.5 hours and 15% off for the inconvenience from the staff. I will definitely be trying other businesses!"