Dunkin'

"At 2pm, and there were empty! No donuts, no nothing. What happened to I have to make the donuts. It seems to be a problem at all the dunkins I've been to in Nebraska... so frustrating. Please fix it!"

"One of the employees asked the manager if he needed her to clock on & help since he was the only one there & backed up on orders.he very rudely said no not till 9am,like ur scheduled to do then even ruder told her to go sit somewhere till 9am...I won't be eating or drinking from here anymore with that type of management"

"I have never had a wrong order, mobile ordering works great if it’s busy. They only have one or two people working and yet I’ve never had to wait for a drink for than 5 minutes. You guys are the best of you take away my campus Dunkin and make me have to deal with the fools at Starbucks imma go insane"

"This location used to be great! The workers were consistently courteous and made things as ordered. But, this summer it has really gone downhill. Yesterday, Saturday June 10, the espresso machine and frozen machine were both down so only iced coffees could be made. Usually not a problem, equipment malfunctions happen, but a sign to indicate this could mitigate frustration as I waited in line for several minutes only to be told that they couldn't make my order because their machines were down. Secondly, today, Sunday June 11, I went up to the counter at 5:43 pm (This location closes at 6pm on Sundays) and ordered frozen hot chocolate and a donut. I was told everything was shut down and I could again only order iced coffee. This was concerning, because there was no signage to indicate you have to get your order in some large amount of time in before closing. This location is inside the student learning commons at UNL - I purposefully waited to near closing (with still more than 15 minute buffer!) to get my last drink before they closed for the night. But, I was sorely disappointed. The employee for both days was Robert B."

"I used to like this coffee shop. But it has gone downhill. The longer and longer wait times. The habit of having an incorrect order and getting an smug'ish attitude when asking to have a wrong order made right have gone past my limits of patience. I understand training new workers takes time. But when you get a look from the person running it, that says a lot more. There was one individual that worked at this establishment last summer that always had my order right and always remembered what I wanted....but he is no longer there anymore. And since, I have had my order made wrong more times than right. And have grown tired of wrong orders!!!"