Polar Heating and Refrigeration

"Repair/replacement of Inducer Motor Assembly was required. This company actual install this furnace/refrigeration unit roughly 17 years ago. My call was returned within 30/minutes, an appointment was schedule for two hours later and the work was completed all before noon, that included picking up part needed. That’s what I call quality service!"

"Last night it was 89 here in Bernalillo. AC went out. Unit just humming but no fan or chilled air. I'm thinking "We're screwed. Next 10 days are 90+ and with labor shortage, parts unavailability, etc. this is going to be a hot ugly June." My wife texted Bob at 8pm calling 'help'! Bob called back at 7:30a and said he'd be here before noon. He showed up just as he said he would. We were ready to drop $7K for a new unit but Bob said we could replace the burned out motor and we'd be good to go for a few more years. [Unit is 12 years old]. He admonished us to keep the cottonwood seeds off the filter and off he went. It's 1:27pm and I'm sitting here chilled at 73 and smiling. If you want a rock solid skilled master HVAC guru...who's also a wonderful man call Bob. This guy is as good as it gets. No kidding."

"I am confused with other reviews and sorry they had a bad experience because we had nothing but fantastic service from beginning to end. The first real cold weekend we decided to shut down swamp coolers and turn on furnaces. One worked while other one did not. I called around and on same day weekend, noone was avail. I went on Nextdoor App and found Bob. He was able to be here within the hour and he and my husband chatted while he investigated the problem. My husband is very handy and never let's a serviceman out of his site, due to fears of being scammed. Bib found the issue, discussed the options and was back on Monday as scheduled and we were good to go. The price was less than he estimated and he was friendly the entire time. We recommend and will use again if needed."

"Bob, owner of Polar, was recommended by our plumber, our air conditioner was not working. He was on time and fixed our unit without any additional parts. And he didn't charge for the call since it didn't involve any parts. We will use him again!"

"We have used Bob to service our homes AC units for over 7 years. After getting a quote from another business . We called Bob for a second opinion. He saved us a fortune the part they stated needed replaced just needed to be cleaned. We appreciate his honesty and extremely reasonable prices. Have recommended him to several friends and they as well love his work. Plus he has an A+ by the better business bureau."