A New Awakening Rio Rancho

"The counselors from this place are amazing. However, the front desk is extremely unprofessional. The front desk represents the practice . And with amazing counselors and unprofessional receptionists it’s unfortunate. Specifically Jenny. When a customer calls in to inquire and verify , don’t tell the customer to “hold on , hold on “ in a disrespectful tone while im quietly waiting for a response .So disrespectful. I’m tired of dealing with the front desk and their unprofessional tone ."

"As a few others said this place is incredibly unprofessional, cannot imagine anyone truly being helped here. They will consistently move or cancel appts on you out of no where. Not to mention the lack of help when you do actually get an appointment. There's nepotism and strong bias at its finest from the top. The good reviews on here were most likely witten by the staff and/or their own friends and families. If you're looking for real, professional help keep looking.."

"This place was the beginning of the rest of my life. Please PLEASE reach out to them if you’re struggling with getting and staying sober and have no idea where to start. From my very first appointment I was filled with hope. They recognized the grave danger I was to myself and I started an addiction group that very next day. I like to say everyone including others in the group “loved” me until I could love myself. At the time, that’s what I needed. The groups were raw and real. No sugar coating so you can really get to the root of your addiction. They treat you with kindness and respect. They know when to challenge you to help you help yourself. When I started here I was so far in my addiction I didn’t think I could get out. A seed was planted. I wanted sobriety so bad even if I didn’t know how to get it. I promised myself May 17th, 2018 that I didn’t want to feel that way anymore and even though I didn’t know how, I would figure it out along the way. I’m now coming up on 4 years of sobriety! At 28, I graduated with my GED and I’m now enrolled in college to help others like how A New Awakening helped me. Give this place a chance. They might just be the beginning of the rest of your life."

"This place is great! They have a number of different group sessions with people going through similar life situations. Counselors speak from their own personal experience and not only from a degree. there is no dresscode or rule book. I would say this is a judgment free zone rooting from people that in the past, have received help themselves. If you truly need help don't give up and COME HERE!"