Kathleen Benavidez: Allstate Insurance
1594 Sara Road, Rio Rancho, NM 87124
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
1594 Sara Rd Ste K, Rio Rancho, NM 87124, United States
About the Business
Kathleen Benavidez: Allstate Insurance is a trusted insurance agency located at 1594 Sara Road in Rio Rancho, New Mexico, United States. With a dedicated team of professionals, they offer a wide range of insurance products and services to meet the needs of their clients. From auto and home insurance to life and business insurance, Kathleen Benavidez: Allstate Insurance is committed to providing personalized coverage options and exceptional customer service. Contact them today to discuss your insurance needs and receive a quote tailored to your specific requirements.
Reviews
"I appreciate the personal service and I have no doubts that Kathleen will be an advocate if needed. I’ve already received more service in 1 year as compared to my previous agent over several years. Many thanks."
"After leaving Allstate for 3 years I came back because I was very unhappy with the lack of customer service I was previously receiving with another agent in Rio Rancho. The customer service I received from Liz Ponce was incredible! She made it very easy to make the transition back to their agency and I saved money to boot! Everyone in that office is very friendly, professional and willing to help with any questions I have, unlike my experience with the other agency."
"Kathleen and Toni are like family! They have handled all our insurance needs for years, and stopping in is a treat! They are extremely knowledgeable and helpful. Always ready to listen and answer any and all questions we have. Super trustworthy and reliable!"
"My grandfather has been a customer of kathleen’s for the last 30+ years. When purchasing my home he recommended Kathleen when signing up for home owners insurance. I figured since he has been so loyal to this agency for such a long time that I should go ahead and start a policy with Kathleen’s agency.When doing a “quick Insurance quote” I submitted my information and decided to call the next business day to inquire about my quote. A women named Toni answered the phone and proceeded to tell me that the quick insurance quote database is not an appropriate way to get an insurance quote (given that it is part of the Allstate website resources). She then continued to critique and criticize me for the information I provided and treated me like a child. She was very unprofessional and very very rude. She most definitely lost this agency a home insurance policy. I will most definitely encourage my grandfather to go elsewhere for his home/ auto insurance policies due to the unfortunate/ unforgettable customer service I received from this agent, Toni. I think Toni and any other agents who follow this type of behavior can benefit from trainings to further their knowledge in customer service skills and to learn how to adequately sell insurance policies."
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