Starbucks New Mexico 528, Rio Rancho, NM 87124

"Received the wrong coffees.... again. What is wrong with this location? They ask for you order, then they ask a ton of follow up questions that you already gave them, as if they didn't pay attention. Even the size. In this case I was put on hold (in the drive through) 3-4 minutes later my order was restated, again. My confidence failing, I picked up my two coffees. Two identical simple coffee Lattes is what I wanted and of course, it was wrong. To top it off, I drove off before I found out. $13 bucks in the trash. Folks if your going to charge this much for a warm suspension, you need to do better."

"Brittney Cordova was a breath of fresh air. My wife and I were welcomed like regulars, even though this was our first visit. Starbucks has truly found a gem. We live within a half mile of a Starbucks but would happily travel any distance to have the service we received with Brittney Cordova."

"They were kind enough to remake my coffee as "it's my fault the foam settled since I showed up to pick up my coffee 30 minutes after ordering..." following the 9 other cars in the drive thru... THIS is my new cup of cappuccino, still 6-8 inches of foam over 2 inches coffee. New experience for me; I've never been educated by a barista on the intricacies of cappuccino preparation and the failure of myself as a patron."

"This place is a joke. Placed a mobile order, it was never made and then when I tried to pick it up I was accused of not ordering the drink and placing the order at a different store. Despite me showing them the mobile receipt, they refused to acknowledge the mistake they made. They then proceeded to tell me they would "let it slide this time." What a joke. Spend $8 on a drink only to get abused and barely get what you ask for. Unreal."