University Laundromat,

2626 Central Avenue Southeast, Albuquerque, NM 87106

"The employees here are always helpful and polite. The machines are so clean! There’s been a few times where I use the $3 machines and my items have ended up covered in sand but they just give you a full refund and that’s fine with me."

"Very clean, air conditioning, nice machines that were reasonably priced and the dryers were hot. I liked that I was there at 7:30 and it wasn't busy and when I left it wasn't all that busy either. I will definitely be going there again. My comforter and blankets came out clean"

"There's always free machines open. Of course it's busier on weekend afternoons. Very clean inside and newer nicer machines. Only reason it loses a star is there's a dude that chills all day in the parking lot hassling people for change. It's annoying every time."

"The customer service was terrible. I was told that my laundry would be done around 3:30/4. I said ok, assuming the posted sign of hours was outdated. I returned at four and there was no attendant. Thinking perhaps I heard wrong, I again returned at 4:30 and knocked on the service door. No reply and no attendant in sight. I tried calling the number Google Maps gave. The number simply rang and rang. I went inside to look and knock again. Still no attendant. I finally left around 4:35 to keep my schedule. I wasn't able to return until 8:15 pm. When I knocked on the service door an attendant came over. I told him I was unhappy and what happened. He said he didn't get there and that it wasn't his fault. I said it certainly was - he wasn't there at posted hours. I won't be spending money here again. I'm looking for a place with decent customer service and staffed when it says it's staffed. They had my number and could have simply called when it was done. Plenty of other laundromats in this town to offer patronage. Two stars because the laundry was generally done the way I asked but the service is inexcusable. Update: one of my favorite dresses is significantly and probably irreparably damaged."

"The ladies that work here are very nice. I like it because it is open all the way till 10pm. They enforce masks and covid restrictions which is comforting."