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Tree inn & Suites Albuquerque
2120 Menaul Boulevard Northeast, Albuquerque, New Mexico, United States
About the Tree inn & Suites Albuquerque
Tree Inn & Suites Albuquerque is a charming lodging establishment located at 2120 Menaul Boulevard Northeast in Albuquerque, New Mexico. This cozy inn offers comfortable accommodations for travelers looking for a relaxing stay in the heart of the city. With spacious rooms, modern amenities, and a convenient location, Tree Inn & Suites Albuquerque is the perfect choice for both leisure and business travelers. Whether you are visiting Albuquerque for a weekend getaway or a business trip, this welcoming inn provides a home away from home experience. Book your stay at Tree Inn & Suites Albuquerque for a memorable and enjoyable visit to the Land of Enchantment.
Photos of Tree inn & Suites Albuquerque
2120 Menaul Blvd NE, Albuquerque, NM 87107, United States
Reviews of Tree inn & Suites Albuquerque
"This was the most disgusting hotel I’ve ever stayed at. Stood in line to check in for at least 20 minutes just to be asked for a $100 cash “security deposit” that wasn’t on the website. Got to our room and there was a long piece of metal laying across the beds, bugs all over the bathroom, roaches in the fridge, the ceiling and walls were completely torn up, and the room smelled like there was something dead in there. We asked for a different room and were given one just a bare step up. They said they didn’t have keys so we had to have someone let us in and out of our room. We came back from dinner the first night and found the owner and two random people sitting in our room which made us feel very unsafe. The kicker though was when we went to check out at 7 am on our scheduled day to leave we found out they don’t even open their lobby till 9am. The “after hours” phone number was useless as no one ever answered. I’m assuming this is a part of a scam to keep peoples cash deposits. So we started our 9 hour drive home 2 hours later than expected. Chris and the girl who checked us out were very kind though and I could tell they were doing the best they could do with what’s going on at that hotel."
"Do not waste your time with this place. On July 12, 2023, my family reserved a room at this hotel for 10/12/23-10/15/23. We arrived at the hotel on 10/12/23 and stood in line. As we waited we watched the front desk clerk sell rooms to other individuals and asked for 100 cash deposits. Those people were told the rooms had to be checked by a housekeeper who would go sniff the room to make sure it smelled ok, they were then told the housekeeper would sniff the room again upon checkout to make sure it smelled ok and they MIGHT get their cash deposits back. I was next in line and was told they were fully booked and there’s nothing they could do to accommodate. They told me to contact the site I reserved and get my money back. As I contacted the site I was told I'm being charged a no show fee. After explaining the situation to the customer service agent they contacted the hotel and confirmed they were sold out of rooms and would not honor my reservation. Please do not bother with this place!!!"
"This hotel deserves no review because of its shabby treatment of its potential customers. My wife booked a reservation at the end of August for October 6 for a family memorial service. Upon making a routine call on the 6th to ask about amenities, we discovered that our reservation had been completely ignored & passed on to somebody else. Acknowledging that a hospitality does reserve the right to refuse service, this is a cut below the waist that will not be ignored. Steer clear of this place, because the proprietors clearly don't have the first clue about customer service."
"When my boyfriend and I arrived we were met by “construction” being done on the front entrance and 3 employees at the desk. Everything seemed sketchy since the beginning then the employees asked for information that wouldn’t usually be needed, such as my boyfriend’s ID even though the reservation was under my name, the make model, license plate number and color of our vehicle, a contract to sign with so many rules that seemed odd for a 2 night stay. Then they asked for a $100 deposit that had never been previously mentioned when I paid for my reservation, oh that was also asked to be paid in cash. They asked if I knew about this and when I said no they asked if I had any cash on me. When I started asking questions as to why this was not told to me before I made my reservation they asked how long we intended to stay and when I said 2 nights they conveniently waived the deposit. After signing this contract they gave us a room key and we went to what I could only describe as a hole of a room. It was empty and pretty gross. It seemed to be 2 rooms connected by a door that had the handle taken off, a twin bed that was not made and looked like it was falling apart even though I had asked for a queen size bed, 2 bathrooms with no toilet paper and toilets that looked as if they hadn’t been cleaned in months a gross pull out sofa, a tv with no remote, and an air conditioning unit that was broken and seemed to be growing mold inside and a lamp that wasn’t even plugged in. We went to the front to ask why weren’t given the room we requested and the man in front (Chris I believe his name is) said he didn’t even know they had rooms that had twin beds, I thankfully took a picture to show him and he said “Huh? You learn something new every day” he then changed us to a better room with a queen sized bed but we still felt very uncomfortable and unsafe with all the people we had seen around us staring us down and the smell of marijuana and cigarettes everywhere. Save your money and upgrade to a better hotel, there were too many people that were noticeably on drugs around this establishment."
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