VCA Veterinary Care Animal Hospital and Referral Center 9901 Montgomery Boulevard Northeast, Albuquerque, NM 87111

"I have had a hell of a night trying to find an exotic vet to help my hedgehog. Or at the very least help on what to do til she can be seen. Unfortunately, it's New years Eve, so I had no luck. Although they could not see her right away as well due to the same reason the staff was very caring, compassionate and knowledgeable about my situation. That in itself allowed me to give them the utmost respect. And I just really appreciated it."

"I was pretty happy with them at first because they helped save my dog's life although they are pretty pricey, around $5000 for a 2 night stay and treatment. Then the vet quoted me $270 to $340 for the tests he was going to do but the bill at the front desk was $500. Now, my dog needs ongoing care, VCA is not responding to blood test results being sent to them by my local vet and the vet there is not returning my call."

"Great example of business interests towering high above genuine pet care- $3,400 for a CT. I got a referral for some imaging work, a CT, because my pet has breathing difficulties. I live 2,5h away. After my initial phone call I felt distrustful as there seemed no actual consideration for the pets well being in their scheduling and handling of circumstances. Seemingly the new norm since Covid brought about a boom in the vet industry- resulting in loss of quality.. if there ever was any at this place. When I later looked at the reviews I felt assured of my impression. And the clinic's response to their reviews confirms the lack of self reflection- mostly a display of theatrical care. Somebody is milking the cow."

"My partner Kali and I took our cat Layla to be seen by Dr. Russman and tech Rebecca today. Our cat had a stroke in September and we’ve had nothing but really supportive and lovely care from VCA, both on the emergency side and in the general clinic. Today, both Dr. Russman and Rebecca went out of their way to discuss a treatment plan with options, offered samples to try and gently cared for our very anxious cat. Dr. Russman so clearly shared our joy that Layla is doing so well, and their compassion was felt and very appreciated. Thank you all!"

"I'm really surprised to see so many negative views of this facility. I have had nothing but good experiences with this clinic, especially during traumatic times. My first experience with VCA occurred when I accidentally cut my kitten's skin while attempting to de-mat him. I presented to the ER and he was seen within a couple hours because his case was not as urgent as some of the others that were present at the time. I thought it was a very reasonable wait for an emergency clinic. I have brought one of my cats here three times for radioactive iodine treatment and Dr. Dawn Nolan has been wonderful to us. Finally, my mom brought one of our dogs here to be euthanized during an emergency situation and the staff and vets took fantastic care of my mom and her beloved pet. My mom was also really impressed with the quality of the room in which her dog was put to sleep - - she said it was not a very "clinical" room; it had been organized as such so that it was comfortable and comforting (a couch, nice lamp, etc.). I have also had PCP appointments at this clinic and have found the vets to be knowledgeable, friendly, and helpful. I think VCA does a wonderful job with some very difficult situations as well as primary care."