Therapeutic Innovations Physical Therapy 4520 Montgomery Boulevard Northeast, Albuquerque, NM 87109

"Was pretty disorganized 5 -6 ppl in the small exercise room split between 2 staff minimum attentiveness because they are juggling too many at once what should be a 1 hrs session took twice as long. Some of the therapist are rude and seem annoyed to even help . Also front desk lady seems to purposely to schedule on days that don’t work then when you express this she schedule it anyway says “ well if id don’t work we will reschedule . It’s no problem “ then if the problem arises then it’s most definitely is a problem and they will completely exaggerate this to your doctors offices. Super uncomfortable, not inviting people, talking about very personal issues infront of patients not helpful what so ever . Very stressful to make appointments . Not a great experience what so ever. Although the owners son who works there as well was pretty delightful and sincere."

"In a few word my experience was fantastic the therapist were caring, kind, and enthusiastic in my recovery I would not of recovered so quick without them thank you guys"

"A tremendous group of knowledgeable & compassionate professionals. A soothing & friendly environment as you rehab. Highly recommended!"

"This group is very disorganized for scheduling, answering messages, and also being extremely rude when I called to validate my appointment. The front desk guy was very unprofessional when I called and hung up on me. When I called back to speak to his manager he yelled at me for asking questions and asking to talk to someone else, which he refused. Disappointing that I had to cancel my appointments before I even started as I was told this was a great group to work with from my doctor."

"Was here years ago when I suffered a whiplash neck & shoulder injury at work, I couldn't move my neck or raise my right arm and was in pain from my neck all the way down my arm to my finger tips, but even after 1 session which included warm up stretches, hot & cold treatments, massage therapy, electric stimulus pads and various stretch equipment, I walked out with less pain and way more range of motion that i was able to go back to work doing light duty. After seeing what 1 session did, I booked almost a whole months worth of treatment, was going twice a week for about a 1 hour session each, by the 2nd week, about 4 sessions in, I was virtually pain free and had full range of motion. So the last 2 weeks were dedicated to strengthening my upper body to even everything out. I can't remember the main therapists name but she was great, but her 2 assistant's who did most of the treatments were Fantastic. I believe one was named Megan. I don't know if she still works there since it's been years that I was there, but she was God sent, down to earth, truly cared about treating her patients and always made me feel comfortable even when I was struggling at first with the treatments. But the whole team there was great. If the same team is there from when I went, I highly recommend them."