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New Mexico Pain Associates
4630 Jefferson Lane Northeast, Albuquerque, New Mexico, United States
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About the New Mexico Pain Associates
New Mexico Pain Associates is a leading medical facility located at 4630 Jefferson Lane Northeast in Albuquerque, New Mexico. Specializing in pain management, our team of skilled doctors and health professionals are dedicated to providing expert care and innovative treatments for patients suffering from chronic pain conditions. With a focus on improving quality of life and promoting overall wellness, New Mexico Pain Associates is committed to helping individuals find relief and regain control over their pain. Contact us today to schedule a consultation and start your journey towards a pain-free life.
Photos of New Mexico Pain Associates
4630 Jefferson Ln NE, Albuquerque, NM 87109, United States
Opening hours of New Mexico Pain Associates
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of New Mexico Pain Associates
"Dr. Gonzalez seems to be a good doctor if you can get ahold of anyone to make an appointment with him. The office staff never answers the phone and when you leave messages, they are not returned. The customer service at this clinic is non-existent. I would never refer anyone to this clinic."
"If I could give zero stars I would but I can't I am utterly disillusioned with this clinic. From the moment I stepped foot through their doors, all I witnessed was an incessant focus on money. It's as if their sole purpose is to capitalize on vulnerable individuals like myself, who are desperately seeking relief and a chance to improve their quality of life. Sadly, my hopes were shattered, and instead, I found myself repeatedly paying out of pocket for pointless visits that could have easily been addressed during a single comprehensive appointment. The staff at this clinic shamelessly deceived me. I, a 70-year-old man burdened with poor health and diminishing days, simply desired to live out my remaining years devoid of excruciating pain. Shockingly, I was informed by the heartless staff that this clinic did not prescribe any pain medication; they solely administered injections. So, against my better judgment, I attended not one, not two, but a dreadfully frustrating eight appointments, each costing me $50. To my dismay, not once was my pain addressed, leaving me to feel as though I was intentionally misled and taken advantage of. To make matters worse, I reluctantly consented to a so-called "cure-all" injection into my neck, naively hoping for some semblance of relief. Little did I know that this decision would haunt me for almost a year. Now, here I am, unable to even lift my head, trapped in a hellish existence of unimaginable discomfort. The consequences of their reckless actions weigh heavily on my deteriorating body, leaving me utterly devastated and regretful. As if this horrific ordeal couldn't be any more disheartening, I stumbled upon the disgraceful YouTube channel of the supposed doctor at this clinic. This individual shamelessly boasts about false success stories, claiming that countless elderly women gift him with biscochitos for Christmas as tokens of gratitude for "curing" them. It sickens me to think that his deceitful tactics manipulate vulnerable patients into believing his fallacious claims, only to attract annual batches of biscochitos. In light of my harrowing experience, I implore anyone reading this to abstain from wasting their precious time and energy on this despicable establishment. The doctor, who the staff laughably calls a professional, is nothing more than a fraudulent quack. Your response, as the manager, would be futile and devoid of substance. Moreover, I am convinced that your words would be as empty as the promises made by this disgraceful clinic."
"I wouldn’t see Dr. Gonzalez again if I was dying. Arrogant. He only offered me shots. I’ve lived in three states and the doctors all concurred that the best treatment for me was pain pills. I have severe chronic pain in 5 locations. I have tried shoulder and knee injections. I will not have back injections as my brother ended up on a walker for the rest of his life after a back injection. I wonder who the doctor was as I didn’t live here then so I never asked."
"I really didn’t want to leave a review. But I feel it’s only right to warn people. First I will say Dr. Gonzales is a great doctor. When I started with him I thought I was in great hands. But over the last 8 months the repeated issues and lack of professionalism with his staff is appalling. They constantly blamed my insurance and or myself for their failure. I was the one calling to follow up, gathering notes, and or any information to help. I was doing their job. From which was confirmed after I conferenced every party involved to be on the same page and clearly the dr office was the problem. This has been a problem for months. Over and over. To the point where the office started to make me feel so unwelcome and uncared for. I came here to try and feel better which the time and stress and honest disrespect as a patient only did much worse to me. My last encounter with the office clearly made me the problem for their mistake yet again. Abigail is a horrible person. Always rude, always not to blame. When I went in she literally put her headset in her ear and rolled her eyes at me. Meanwhile talking bad about me on her desktop messenger where I could clearly see the screen to the other assistant speaking to me bc she clearly couldn’t be bothered. And all this from the office manager or so she claims to be. I finally had enough. I went to a new dr and got all my stuff approved within a week! Mind you iv been waiting months at NM Pain and spine. Clearly not the insurance. It’s been weeks since their last attempt was denied for lack of info. Forcing me into an appeal which was not needed had it been done correctly from the start. And yet to this day no follow up. No can we help, nothing! It’s clear bc I have Medicaid the office looked down on me and treated me like nothing. They didn’t care about my pain or my quality of life. And now after reading multiple reviews I’m not just the problem. Hopefully you guys do better. You’re in healthcare for a reason. To help! Not to make things worse."
"Every member of staff who works in Dr. Gonzalez's office is outstanding. That is the first sign of a great doctor. I have dealt with pain for so many years and finally I found my way to Dr. Gonzalez's office via a referral from a hip surgeon. I have severe arthritis in my neck. Dr. Gonzalez did radio frequency ablation and my neck is pain free for the first time in over 30 years using the wonderful procedure. I have tried everything and at 73 had basically given up. Now we are working on arthritis in my back and I have no doubt I am going to soon be walking my dogs and enjoying my pool for fun and not just pain relief. Thank you to his dedicated, friendly, professional staff and to this wonderful, wise and kind doctor. What a gift at my age!!"
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