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About the Lovelace Sleep Center
Lovelace Sleep Center in Albuquerque, New Mexico, United States, is a leading health institution dedicated to providing comprehensive sleep medicine services. Our team of experienced professionals utilizes state-of-the-art technology to diagnose and treat a wide range of sleep disorders, including sleep apnea, insomnia, and narcolepsy. With a focus on patient care and comfort, we offer personalized treatment plans tailored to meet the individual needs of each patient. Visit Lovelace Sleep Center today and start your journey to a better night's sleep.
Reviews of Lovelace Sleep Center
"The phone number sends you to a switch board. Address on websites sends you to hospital. Almost impossible to find!"
"My experience here was awesome. It was worth waiting a number of months to get in. The staff didn't judge me or give me a hard time for being part of a methadone program. They were kind and courteous. The lady who ran my study was gentle when applying the wires. She patiently explained each one. The whole place was super clean. I will also add that the room was fat friendly. Even the chairs were big enough for all body types. This place also seems transgender friendly. No one was rude to me about my beard even though all I provided was my birth name. I am grateful for the help. Thanks again."
"My initial consultation was good. However, after nearly 4 months I finally called because i was told that I would get a call to schedule a sleep study and it would take “up to 60 days”. Then when I called, I was told that the “federal ones” were “really behind” (So I’m assuming that non-federal ones aren’t) and that they had just submitted the ones "from 5 months ago." When they did finally submit the authorization, they did it wrong, and it was denied by insurance (2022). Fast forward to another sleep lab, in another state, because I finally moved to get better healthcare than I could get in NM...The new lab submitted a request within 2 weeks for a sleep study, and it was approved, I had the sleep study, and was diagnosed with sleep apnea (2023). Lovelace's providers are good, but their ineptness in handling administrative tasks is just plain dangerous."
"The staff here are absolutely great! They are very kind and knowledgeable. I am so grateful to have my son's care handled by a great team! Elvia is particularly fantastic!"
"I went to a sleep doctor in April of 2022 and was referred to Lovelace Sleep clinic. He said they would call me between 2 and 4 weeks. After a couple months of not receiving any phone calls, I began to call them repeatedly. No one ever answered so I left many, many voice-mails. Six months later, in October of 2022 I received a call from an employee of the clinic. She stated there was some sort of problem with insurance, but not my insurance. She promised to call back one week later explaining what she meant and what I needed to do. Five months later and with many messages left with them, I have still not received a call back. Now going on a year with only 1 call made to me with someone who was ridiculously confused and unable to communicate, but promising a call back that never happened. This place is an absolute joke with non-existent customer service. They should be shut down or get new management ASAP."
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