After Hours Pediatrics

"For the 5 years of my daughters life this place has been great! This time however, i got stuck in traffic going across paseo and was 30 min late. I called 3 times to say how far away I was cause I couldn't miss the appointment for my sick baby! I get to the location and those poor young lady's tried to get us seen but no one said I called so they can't make an exception. Now we have to go somewhere else and start all over and this could have been saved with the correct communication! I hope this isn't a thing we have to deal with again"

"We love all of the practitioners and staff here. We have been with them with our 5 kids over the past 13 years and have always appreciated their help and continued care."

"Took my sick 1 year old in they were attentive, professional, efficent and made me want to transfer my kids here to be seen for medical. The front desk was wonderful the nurse was helpful and the pa and pa student identifed the issue Immediately and sent in the needed perscription Immediately not to mention i was in and out way better then any urgent care in my expierence"

"Very greedy and unprofessional policy they have here. They used to be our kids’ primary health care providers before we moved to a different area. Now, they won’t see my kids when they were sick because they are not their primary care providers anymore, and in order to become their primary care providers we have to do a checkup that costs $100 for each child. We don’t have insurance, and we are paying out of pocket, so we’re basically needing to pay a fee to get them transferred here. I am sorry, but I don’t have extra cash to spend because of their stupid policy, that doesn’t make sense. At least see them when they are sick."

"We have been taking our children to after hours pediatrics for nearly 17 years. We have had good service with the practitioners. However, it seems lately that the front office or the call center whatever it is , is doing a horrendous job. I have tried to call days in a row with no one answering. A message saying that all phone lines are busy and please call back. Finally got through later on after 30 minutes on hold waiting for someone to answer to make an appointment for a vaccine. Someone answered, then put me on hold again to look up my daughters record for 10 more minutes. The online option is just as bad."