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Duke City Health
4411 Montaño Road Northwest, Albuquerque, New Mexico, United States
About the Duke City Health
Duke City Health is a leading healthcare institution located in Albuquerque, New Mexico. Our dedicated team of doctors and health professionals are committed to providing high-quality medical care to our patients. Conveniently situated at 4411 Montaño Road Northwest, we offer a wide range of services including primary care, specialty consultations, and preventive health screenings. At Duke City Health, we prioritize the well-being and satisfaction of our patients, ensuring that they receive personalized and comprehensive care. Visit us today and experience the difference that Duke City Health can make in your health journey.
Photos of Duke City Health
4411 Montaño Rd NW suite f, Albuquerque, NM 87120, United States
Opening hours of Duke City Health
Monday:
07:00 - 16:00
Tuesday:
07:00 - 15:00
Wednesday:
07:00 - 12:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 12:00
Saturday:
Day off
Sunday:
Day off
Reviews of Duke City Health
"Used to be a great clinic…..I have a list of issues and they’re all related to administration. 1. Phone lines - wait times are outrageous. Each time I’ve need to call I have to hold for around an hour. Longest I’ve held was 1.5 hours shortest time has been 20 minutes. Held for 2+ hours one day. Gave up when the callers in-front of only dropped by 1 in 2+ hours, from 7 to 6. Not sure if they just didn’t feel like picking up the phone that day. Didn’t used to be this bad. 2. Unable to reach clinic directly - all calls are routed to the call center. Do you remember the telephone game? You give someone a message, they give it to another person, by the time the message comes back to you it’s completely different. Sort of what it’s like. They’re supposed to have some sort of online portal. They’ve only given me access to the billing. Can’t message the providers like I’m supposed to be able to. Called to have my access addressed and was told it would be fixed. It wasn’t. I understand they don’t want phones ringing at the clinic but the call center system they’re using DOES NOT WORK!!!!! 3. Billing - billing from the last visit was screwed up. I don’t want to call the awful call center again and hold all day to ask for it to be fixed, find out it’s not and have to call back."
"We have seen Kristi and her great staff for a couple of years now, and I continue to be impressed. In a world where everyone’s schedules are jam packed, I have never had an issue getting an appointment same day, having an RX called in, OR even when Kristi is not in office she has answered her on-call cell and answered questions. I 100% recommend her practice to anyone"
"Kristi, Rhoda, Monique, and Deb are amazing! Their Direct Primary Care approach to medicine is fantastic. As someone who travels for a living, I can call them at any time, anywhere and have access to their expertise. I am able to make same day in- person appointments and same day phone appointments. I am never rushed out of an appointment and Kristi devotes as much time to you as you need. I also appreciate their approach to wellness, i.e. Biote, Meyer's Cocktail, etc. The treatments keep me healthy regardless of the time zone that I'm in. Thank you Duke City!"
"Excellent health care, great staff. After several months with the BioTe pellets, I can't believe how much better I feel. More energy, great sleep, and mental clarity are just the beginning. I can't imagine not continuing. Plus the staff at Duke City is excellent, well organized and friendly. This is such a good experience after working with one of the big networks!"
"Kristi Hazen provides excellent patient care. She has been my primary care since Duke City Healthcare opened. I have been doing Bio-Te pellets through their clinic for a year now. I really enjoy the improved energy and strength I have benefited from since starting Bio-Te pellets. I plan on continuing them for the rest of my life. I really believe it helps you age gracefully. I was hesitant when they first introduced me to Bio-Te, but I am so glad that I took the plunge and tried it out. It really has improved my quality of life!"
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