U.S. Bank Branch

"This is the worst bank I have ever banked at. They have not done anything to assist me, they told me I would have all these benefits but failed to mention the 90 day period where you cannot use the benefits. I went to a branch to ensure I would be able to access cash from a check and was assured I would, u was not. Then I was given 3 different stories as to why not, on the third day they finally said it would be additional 7 days"

"I have never had any problems with the Bernalillo, U.S.Bank . Love the customer service, very polite and courteous. never really had a lengthy wait in the driver up service. Very convenient and close from work."

"If I could give less than one star I would. I have been with US Bank for over 8years, used locations in multiple states. I have never received such disrespect and harassment like I have at this one location. I am changing banks because of this location and the management. I do NOT recommend banking here."

"My husband and I have been banking with US Bank for about 12 years, and we are very satisfied customers. When we need to visit the bank in person, we most often visit this branch in Bernalillo. Staff are very friendly and helpful, and I don't hesitate to ask questions or ask for help. Also it is a very pleasant and lovely indoor setting. I use the drive-through ATM often, and it has always worked perfectly for me. I've never had to sit in a line of more than 2 cars (usually no more than one car). I felt moved to write this review because I was online checking tomorrow's banking hours, and saw the negative reviews. I feel the other negative postings don't portray this branch accurately."

"Horrible service. I've been a very happy US Bank customer since 2000; in every US Bank location I have been treated with respect, dignity, and I've felt valued as a customer. I walk in the door, people call me sir, and they give care and attention to my smallest needs. I can happily say I've never felt like 'just another deposit' with US Bank. This location, however, is the exception to the rule: rude, non-engaging, uninterested and ungrateful for even a penny of my hard earned money. Tellers reflect a poor and uncommitting management that wreaks of indifference. Couldn't pay me to come back here--and if it weren't for the wonderful experiences I've had at every other US Bank, I'd probably be looking to take my money to a credit union. This location gives US Bank a bad name..."