Walgreens,

2101 Northern Blvd NE, Rio Rancho, NM 87124, United States

"It appears I am not alone in finding the service and competency of Rio Rancho's Walgreen pharmacy (on Unser/Northern) severely lacking at best and defective, if not dangerous to my health, at worst. Nearly every time I attempt to pick up prescriptions there is a "reason" it is not ready. More often than not, they shift the blame to my doctor or insurance or short staff! And this happens AFTER I have been notified my prescription is ready! It is unbelievable that Walgreen's corporate heirarchy could allow such a cancer to exist and grow without some remedial effort to at least mitigate the damage this location is having on their brand."

"I absolutely hate this pharmacy. The customer service has consistently been horrendous. I’ve lived in meadows since 2014 & ended up switching pharmacies to a less convenient location solely because of the pharmacy staff. Once in a while, depending on urgency, I will have medications sent here. Again today, the staff was rude, condescending, and unhelpful."

"This Walgreens is the worst. We had moved our prescriptions to another Walgreens further away from us a couple of years ago due to a nasty pharmacist. We started to move back to the Northern location, hoping enough time had passed that it had been resolved. Nope! Still horrible customer service and bad attitudes. Some of the staff is nice, but the rude employees ruin it. It’s like anyone with a problem filling a medication is rushed through because it requires effort. We have been waiting for a medication to come in for 9 days, after being told it would be ready the next day. I called back again today and they had no record of ever having the prescription in the first place. I work in medicine and can’t imagine really sick or elderly people having to deal with this. It’s unsatisfactory! I wonder if managers ever read these reviews? Obviously not."

"I guess I'm running against the wind here from looking at the other reviews, but I've been going here for years and never had a problem. I've had all my Covid and flu shots here and never waited more than 20 minutes. Today I got my boosters and was in and out in ten minutes. Never had anyone be rude to me. Not trying to minimize problems others may have had, but so far, I have no reason to go elsewhere."

"Let’s be honest folks! You may gripe about how ping it takes to get something filled, you may be upset by the cost of items, and any assortment of issues. However, I just say that Albert leads a great team of people that take care of us to the best of their abilities! I have come here for years and with the proper attitude and presentation these folks give their best. Thank you to the crew of Walgreens pharmacy on Northern and Unser."