Southwest Federal Credit Union

"I been w southwest credit Union for over 35 years n always got very good service. I really like the employees that work."

"They are really not open anytime, this is after the pandemic. The place looks shady, I called their business number posted online, it redirects me to Albuquerque, there really is no local number, how shady is that! I'll give zero stars."

"Horrible customer service! I had called the previous week to get directions and hours of operation. He didn't mention when I said I was coming into the bank to open an account that it was drive thru service only on Saturdays. I drove 40 miles specifically for this bank, referred by my bank I have a loan out with already, but I've relocated. I'm a senior citizen in a new area of the state of Colorado being told the nearest 'sister' bank to me is in NM. Somewhat confused as to why they're closed earlier then posted, & why are the 2 women looking at each other, but ignoring me? Wow... someone pulls into the drive thru, so one woman got busy & the other woman finally decided she had to answer to me, knocking on the window, asking "why they're closed, I drove so far"... "drive thru only, can't unlock the door" & walked away."

"Rude staff, there were 2 employees working on the day I visited and no line. I waited a good 10 mins and had to ask if anyone was going to assist me. And the individual who assisted me looked annoyed. I would not recommend this bank to anyone."

"This place had some bad reviews a few years back. I had a great experience her. The teller was very nice and friendly. I was greeted when I entered. The bank was very clean!"