CVS Pharmacy,

9371 Coors Boulevard Northwest, Albuquerque, NM 87114

"An older man (bald, 50s or 60's) who was the "pharmacist on duty" just insulted me, berated me, and was the WORST example of customer service I've received in a very long time. In arguing with me about my prescription and my stupid cvs prescription card, he then tried to get the technician to side with him. Snotty, mean, rude, and completely unable to deescalate a situation-instead making it much worse. He accused me and then my doctor of making a mistake. I did tell him his customer service sucked, and he wanted to argue about that too. Pam, I hope you know how he is when you're not there."

"Showed up 45 minutes early for a vaccine appointment. They had 4 waiting so I was told to come back 45 minutes later. With no other customers waiting the woman who turned me away proceeded to ignore me for 15 minutes after I checked in (when I came back at my appointment time) Then the male employee ignored me for another 1/2 hour. Neither was customer focused, I was the only customer waiting, they helped everyone else who came in after me. Had personal conversations. Won’t ever come back total wait time 1 1/2 hours."

"What a surprise today when I went to CVS Target Pharmacy on Hall Blvd. Tigard, OR. The team member when I approached greeted me and asked me if I was aware of my copayment due, I stated yes and it is large over $100. I showed her I had an electronic coupon from my MD and she stated she thought she could find a better coupon for me to use. She asked me to wait and have a seat and as soon as she found a better coupon and rebilled she would call me to the front of the line. I waited 5 minutes. Much to my utter surprise she informed me the copayment was not over $100. but now $60. I thanked her so much. She was knowledgeable and kind. She helped a senior citizen save money which is awesome in this current economic climate. Yes, I have health insurance but my copayment with this RX medication is large. I am so thankful she took the time to care and assist me. Thank you."

"Every time I go to CVS it always pleasant the pharmacist always asked me do you want me to explain to you about your medication."

"The staff at this CVS Pharmacy are very experienced and helpful. And This is the only pharmacy that has non safety bottles and lids that are not combinations lid like the ones that are used at Walmart and Walgreen's Pharmacies So if you have problems with trying to get the safety lids off and don't have children go to CVS Pharmacies and get a flip top medicine bottles Thanks Sherry"