Southwest Reinsure Inc: Torres Carmen
2400 Louisiana Boulevard Northeast, Albuquerque, New Mexico, United States
About the Southwest Reinsure Inc: Torres Carmen
Southwest Reinsure Inc: Torres Carmen is a health insurance agency located at 2400 Louisiana Boulevard Northeast in Albuquerque, New Mexico, United States. They specialize in providing comprehensive health insurance solutions to individuals and families in the Southwest region. With a focus on personalized service and tailored coverage options, Southwest Reinsure Inc: Torres Carmen is dedicated to helping their clients find the right insurance plan to meet their healthcare needs. Contact them today to learn more about their services and how they can assist you in securing the right health insurance coverage.
2400 Louisiana Blvd NE #4, Albuquerque, NM 87110, United States
Opening hours of Southwest Reinsure Inc: Torres Carmen
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
07:00 - 20:00
Sunday:
07:00 - 22:00
Reviews of Southwest Reinsure Inc: Torres Carmen
"In 2020, after totaling my vehicle, they sent me a list of things they needed for my claim, one of those items were located at the dealership which was locked down due to Covid-19. I attempted to retrieve this paperwork for them multiple times to no avail then received a call from them telling me that my 30 day limit was up to get the forms to them so my gap insurance contract was void and they would not pay for their balance. I explained that the world was on lockdown and that it was impossible for me to get this, in which they were very rude and replied “that is not my problem” 2 years later my credit is destroyed by this remaining balance that they were responsible for and now I have to file a lawsuit to get them to pay their part. STAY away!"
"Aweful experience working with them. The people in their call center are disrespectful and rude. Do not do business with this company."
"everything went as expected, I was just curious why there was a negative review, and it seems a broke person was just desperate for getting a check RIGHT NOW"
"I had a Gap claim that was submitted back on May 4th which they told me would be settled within 10 to 15 business days, We are on the 14th business day and because there still hasn't been a pay out, My new lein holder is telling me that I could lose out on my deal being funded for my new car that I purchased back on the 30th of April if they do not receive the information that they need saying that my other vehicle was a total loss and the remaining balance has been taken care of by SouthwestRe, Inc. I received an email this morning stating for me to send an email with my driver's license number and my license plate number, The person that is supposed to be handling my claim will be out until Tuesday, and I'm trying to understand why nobody told me this in the beginning of the week when I called to check on the status of the claim, So now this means the claim will extend past the 15 day deadline, when I explained this to one of the customer service agent Eric who I spoke with earlier there was no compassion nor empathy whatsoever. He had a nasty attitude and was EXTREMELY RUDE! If that's who you have apart of your customer service team you might want to reevaluate some of the employees that you hire. I need to have this claim expedited as soon as possible, So that I can send the info to my new lein holder to close the deal with bank! This is absolutely ridiculous and I will be reporting Eric and his terrible customer service to the BBB by the end of the business day!"
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