Luccas Greene - State Farm Insurance Agent

"My experience has been drastically different than some of these positive reviews. Maybe my house wasn't worth as much, therefore less important to them? First of all, I never even talked to or met Lucas, despite calling numerous times. When I called, I always got a secretary who never had any idea what was going on and always had to "call me back" which sometimes would be days later. After a year of house insurance in which I never even filed a claim, I got a generic letter from Lucas stating they would no longer insure my house. I had to call 3+ times to figure out why. They said they needed access to the property to survey it. I said ok, no problem, have someone come. A month went by and no one ever reached out again, even though I called back and persisted several times to get someone there. The insurance expired, and I ended up getting new insurance with the same coverage somewhere else for a better price. My State Farm guy in South Dakota was way more attentive and always knew who I was when I called and would help me in minutes get my requests done. I used State Farm for years. This experience has permanently soured me to all State Farm from now on. Way to prove insurance people are selfish and only in it for the money, Lucas Greene."

"Person answering the phone numerous times of calling is quite rude and unhelpful. Has a bit of attitude as if you are bothering her."

"Very helpful staff. They call to remind me when I'm slacking on updating my info. It reminds me of small town service but in a big city. They're great."

"Luccas Greene and Grace have been very helpful. They got me the best price possible on my new vehicle insurance and emailed me a copy of my temporary insurance right away so I would be covered. Grace answered all my questions and even helped arrange for Luccas to meet me in Albuquerque to sign paperwork. Overall it was an easy process and I highly recommend getting insurance from Luccas Greene."

"First if all don't listen to the bad review. I have been with Lucas and his team for several yrs. I have had nothing but great experiences with them. Every time I call I always get a response usually same day. Everyone in the office is really nice and take time to answer any and all questions. Any time I see Lucas outside the office he is always friendly takes time just to chat about you and your family and ask how everything is going. If you have questions he always invites you to call or stop by so he can give the most accurate information. I will keep doing business with Lucas, his team and state farm because they always go out of the way to help."