Rent-A-Center 814 U.S. 491, Gallup, NM 87301

"Good Job RAC and 100% customer service"

"Horrible horrible awful customer service! Rent a center preaches that they have great customer service! But all I got was the complete opposite of that! I had a one question and it could not be answered! I will take my business elsewhere!"

"Worst place to rent from. No call backs, you order something thats in stock and get an email almost right after saying they couldnt fulfill it.. Lynn is the only great thing about this local store..if they had 3 more of her, we might actually get the items we want to rent."

"Better quality products than Aarons, Which is the ONLY reason I am forced to do business here. Less willing to work with you and INSANE charges. Seriously if you have a choice, Save your money and buy things outright."

"Good morning. This RENT A CENTER in Gallup New Mexico has the worst customer service ever. I wanted an Item that wasn't in stock. The manager of rent a center didn't offer me details on ordering that specific item. I had to call a district manager in Flagstaff Az just to have Gallup NM rent a center order me that item. Two weeks later I checked up on my order and to see if it arrived at the location in Gallup NM rent a center. I talked to the Gallup rent a center manager and he had NO clue what was ordered for me. I had to explain the item and the manager stated something was ordered for you but he doesn't know what it is. I asked for the item number and description. All I gotten was a smart attitude from him. I couldn't get anywhere with his smart attitude. I decided to get my item from Amazon. My biggest mistake is coming here to this location in gallup NM rent a center. I really hope something is done about this issue."