Sheraton Albuquerque Airport Hotel
2910 Yale Boulevard Southeast, Albuquerque, New Mexico, United States
About the Sheraton Albuquerque Airport Hotel
Sheraton Albuquerque Airport Hotel is a premier lodging destination located just minutes away from the Albuquerque International Sunport. This modern and stylish hotel offers luxurious accommodations and top-notch amenities for both business and leisure travelers. Guests can enjoy spacious rooms with comfortable beds, flat-screen TVs, and high-speed internet access. The hotel also features a fitness center, outdoor pool, and on-site restaurant serving delicious meals. With its convenient location and excellent service, Sheraton Albuquerque Airport Hotel is the perfect choice for travelers looking for a comfortable and convenient stay in New Mexico.
Photos of Sheraton Albuquerque Airport Hotel
2910 Yale Blvd SE, Albuquerque, NM 87106, United States
Reviews of Sheraton Albuquerque Airport Hotel
"I haven’t had a bad experience at this hotel in the 3 times I’ve been. Every time I have been greeted nicely and have had any complaints they were taken care of quickly. This most recent trip we had a late afternoon flight, and Alicia at the front desk allowed us to check out later than usual to accommodate us! I have always had a good stay here and hope it continues in the future!"
"Stay was from 3/5-3/6...Staff was amazing! From the check in to the bartender! Being a Titanium Elite Member, I was given access to Club 15, wonderful service there as well. Location was great. Check in was with ease and extreme politeness! Room was very clean and tidy I would maybe recommend some updates but overall 8.5/10!"
"Title: Disappointing Stay at Sheraton Albuquerque Airport Hotel I recently stayed at the Sheraton Albuquerque Airport Hotel from November 8 to November 11, 2023, with a few colleagues for the Cosecha conference. Unfortunately, our experience left much to be desired. Firstly, the hotel seemed severely understaffed. This was evident at the service desk, where checking in and out seemed to take precedence over addressing guest needs promptly. The lack of sufficient staff extended to the housekeeping department, leading to a rather unsettling discovery - our rooms were never cleaned during our entire 3-day stay. The absence of housekeeping meant we had to make our own beds daily and, surprisingly, obtain fresh towels ourselves. When I called the service desk for towels, I was informed I needed to come to the desk for them. Given the desk's perpetual busyness, I opted to venture to the pool area and help myself to towels, which was far from an ideal situation. The condition of the 3 rooms was equally disappointing. In one of the rooms, we encountered bloodstained bedsheets, an unsettling and unsanitary surprise. This lack of cleanliness greatly affected our overall impression of the hotel. On a slightly positive note, the restaurant offered okay food. The standout was a hardworking and multitasking staff member who served as the host, waitress, and even handled room service. Despite her efforts, the wait times were excessively long, likely due to the insufficient staffing issue. The hotel's decor felt outdated, and the lighting was poor throughout the premises, contributing to an overall dreary atmosphere. I have attached some pictures to provide a visual representation of our experience. Our stay at the Sheraton Albuquerque Airport Hotel was marred by unacceptable levels of understaffing, lack of cleanliness, and outdated facilities. While the restaurant service showed glimmers of effort, the overall experience fell short of expectations. Regrettably, I will not be considering this venue for future stays."
"I’ve been traveling to Albuquerque for 1-2 weeks out of each month for the past year and this is the BEST hotel in the city. I would give it 4.5 stars if I could. The staff is the best in the city, the food at the restaurant is great, but the rooms are a little dated (standard with Sheraton though). Over the past year I’ve gone from no status to Platinum status and have stayed at every high end hotel of both Marriott and Hilton. I can vouch that the check-in staff treats everyone the same no matter their status and the restaurant / bar staff are the best and friendliest in the city. Even after all that, I must say the staff of the Executive Lounge is the best I’ve EVER encountered in all of my travels including different cities and hotel brands. I would like to highlight both Erica and Amanda as they make the executive lounge a great experience. Super friendly, attentive, and professional. I look forward to every time I stay here because of them. Honestly if they left I would knock this review down to 3.5/4 stars instead of 4/4.5 stars."
"Our flight landed at midnight before Thanksgiving. It was an easy walk to the hotel from the airport and we had two young kids in tow. The front desk person was very friendly and welcoming! The room had opportunities for improvement, but the beds were comfy and the room was clean which is all we really needed. We had breakfast in the morning and the restaurant waitress was also super friendly and accommodating to our kids needs. I’d definitely stay here again!"
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