Platinum Care Dental
4824 McMahon Boulevard Northwest, Albuquerque, New Mexico, United States
About the Platinum Care Dental
Platinum Care Dental is a premier dental institution located at 4824 McMahon Boulevard Northwest in Albuquerque, New Mexico. Our dedicated team of dentists and healthcare professionals are committed to providing top-quality care and personalized treatment to each and every patient. From routine cleanings to advanced procedures, we offer a wide range of dental services to help you achieve a healthy and beautiful smile. Visit us today and experience the Platinum Care Dental difference.
Photos of Platinum Care Dental
4824 McMahon Blvd NW #105, Albuquerque, NM 87114, United States
Opening hours of Platinum Care Dental
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Platinum Care Dental
"Dr. Romo and Dr. Rivera are wonderful! I am afraid of the dentist mainly regarding shots and I have had to use the nitrous always, but today I braved it without and it was the best experience very minimal pain. Thanks Dr. Romo and Maria!"
"I had to change Dentist only because of geography and convenience. As my previous dentist was very good. I decided to try Platinum Care Dental. I have been in service business all my life. Treat people the way you wanted to be treated. NO the Golden Rule is treat people better. The face of this office Melanie was great. Ericka the Hygenist never left my side. It was also her 8 year work anniversay congradulations, the person who hired you also deserves equal credit. Dr.Romo introduced himself with a handshake. He explained in detail what steps he would take to fix my permanent retainer. He has a very charismatic way making you feel comfortable. Him and his staff are advocates of care and kindness. Thanks again, Now a big fan. Steven U."
"Not the best business practices here. I had to get a root canal and decided to go here. The office staff failed to mention that they were not in network and that it would be almost triple what I would normally pay. I was shocked when I came in for my appointment and let the staff know, I wish I would have known this prior because I would have made an appointment elsewhere. The response I got was, "Well, you said you had to get it done." Common sense says I need a root canal and I have to get it done and that's what I meant, but okay. Considering the price, I said I would go elsewhere. I was then charged a $150 missed appointment fee. I paid the fee. The sleepless night before a dental procedure, scheduling, and fee could have been avoided with a courtesy call. None of this is technically wrong, but if I were running the front desk, I would have made that call beforehand to save everyone stress and time. Update: I called as they suggested in their reply. I was told it was my insurance providers fault for not getting back to them until the day before, the fact that I came in for something prior (a much, much smaller amount) and paid (would they rather I didn’t pay?), and their assumption even though they never let me know they were out of network was that I knew. After researching, I stand by my original post seeing as other offices speak to their patients beforehand of their patient and financial rights prior to being charged anything. Not to mention, when I asked multiple times why it was so high, it was never mentioned that they were out of network. It took me calling my husband and for him to finally pin down the answer with the front desk person “helping” me. I say again, all around shady. Then post implying any rectification will happen without any recourse for me, shady. I’ve changed my stars from 2 to 1 star given the situation."
"The dentist’s and staff at Platinum Dental Care are wonderful. They are so welcoming and kind. Not mention my past surgical visits have been comfortable and painless. I definitely recommend Platinum Dental Care."
"I have nothing but great things to say about Platinum Care Dental! From my first visit I was greeted with a kind smile and hello! All the staff is extremely friendly and is so aware of you as a person and the needs you have! They are personable and you can clearly see they want you to have the best dental experience! They educate you on every procedure and the process which is so comforting! My teeth needed a little (okay a lot) of love but they never once made me feel bad about the shape my teeth were in! I felt so confident after my visit that I was in good hands and that I was going to be receiving the best care for my smile! I highly recommend this office to anyone and everyone! Thanks Platinum Care Dental!"
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