Denny's

"I’ve had 2 disappointing experiences at this location. This morning my spouse and I went to this location to get the $5.99 grand slam breakfast that is being advertised. When we inquired about the special, we were told that this particular location is not participating in that promotion. No big deal, we just left because I had already told myself I was not coming back to this location again because of my first disappointing experience. I think that $5.99 is a good value for the grand slam breakfast. Call me old-fashioned, but I don’t believe that the grand slam breakfast has a value of $11.49, as is listed on the menu price. My first disappointing experience happened over a year ago. I had not been back to this location since. I ordered food through the Denny’s app for curbside pick up. At that time, this location had signs posted in parking spots for “curbside pick up only”. It looks like they have since been taken down. I am handicapped and that’s why I wanted to use the curbside pick up. When I arrived and parked in the curbside pick up parking, I let them know, through the app, that I was there. I waited and waited and waited for my food, then finally called the restaurant repeatedly until someone answered. I was told, in what I felt was a condescending matter, “we don’t do that at this restaurant, you were supposed to come through drive-through.“ Why did they have curbside pick up parking spots and why did the Denny’s app offer that option? By this time, the drive-up window was 6 cars deep, so I would’ve probably waited another 20 minutes or more for my food. I hobbled in to get my COLD food. I should have contacted management that day, but simply decided not to patronize this location anymore. I’ve had no problems with other Denny’s locations or their employees. I just have poor experiences at this location. Disappointed."

"Had an outstanding dining experience at Denny's in Rio Rancho, thanks to the exceptional service provided by Justina and Jordan. Their friendliness and efficiency truly elevated our meal. The service was prompt, and the rest of the staff was incredibly friendly. Cleanliness and attention to detail were evident throughout. The menu offered a wide variety of delicious options, and the food exceeded my expectations. Special appreciation to manager James for ensuring everything ran smoothly. The staff's dedication to customer satisfaction was evident, making this visit memorable. The atmosphere was welcoming, making it a perfect spot for a casual meal. Five stars for the fantastic team at this Denny's location!"

"To start (Indiana) location's we can get you the number so you can get trained the right way. The food was on another level from what we are used too. The pics talk for them selfs. I have not got a sandwich this good for a while and the customer service was very professional!!"

"Friendly service checked on us to see if we needed anything. Very clean. Kinda wish the Denny's in Indianapolis, Indiana would come here n take notes on how food suppose to look like on menu's an how service should be. Thanks for a Wonderful experience!!!!!"

"Commendation for Star, the Exceptional Waitress, and Praise for Denny's Respectful Staff Dear Denny's Management, I am writing to express my utmost appreciation for the outstanding service I received during my recent visit to your establishment. It is with great pleasure that I highlight the exceptional skills and professionalism displayed by Star, one of your remarkable waitresses, as well as the overall respectful demeanor exhibited by your entire staff. Star's dedication to ensuring a delightful dining experience was truly commendable. From the moment I walked through the door, her warm and welcoming smile set the tone for the evening. She promptly seated me and attentively took my order, providing helpful recommendations from the menu. Not only was she efficient, but she also maintained a friendly and approachable attitude throughout my visit. Star's attention to detail was exemplary, as she ensured my meal arrived promptly and was served just as I had requested. Her thorough knowledge of the menu allowed her to answer all my questions, accommodating my dietary preferences with ease. Moreover, her genuine enthusiasm in ensuring my satisfaction was evident in her proactive approach to refilling beverages and promptly addressing any additional requests I had. In addition to Star's exceptional service, I would like to extend my appreciation to the entire staff at Denny's for their respectful conduct. From the moment I entered, I noticed a pleasant and welcoming atmosphere. The staff members were courteous, treating all customers with the utmost respect and attentiveness. It was refreshing to see their professionalism and commitment to creating a comfortable environment for guests. Overall, my experience at Denny's exceeded my expectations, largely due to the remarkable service provided by Star and the respectful demeanor of your entire staff. I left the restaurant feeling genuinely satisfied, both with the delicious food and the excellent customer service. Please convey my sincere gratitude to Star and your team for their outstanding efforts. Their commitment to providing a top-notch dining experience has left a lasting impression on me. I wholeheartedly recommend Denny's to anyone seeking not only delicious food but also exceptional service. Thank you once again for the memorable experience."