Sonic Drive-In

"When I was at sonic yesterday service was absolutely terrible a "manager" with red hair and green eyes gave me some terrible responses as to why my food wasn't what I ordered. I had ordered a simple sonic burger WITH CHEESE and tots with a cherry cream slush, that was the order that I thought I was going to receive . But what i got was a cheesless plain burger *no sauce* and regular cherry slush. I attempted to speak with the manager with red hair and instead if a simple and calm apology for getting my order terribly wrong and just remaking it, she instead yelled for me to get out after I explained my food situation with her. She is the worst kind of excuse for a manager and should take a deserved punishment for her incredibly rude actions towards customers, this was the second time this week and im honestly done I will no longer be a regular customer at this filthy excuse of an establishment. IF I COULD ID GENUINELY GIVE THIS PLACE A 0 STAR BECAUSE THIS WAS JUST UNEXCUSABLE."

"I went and got an order of grilled cheeses and chicken slingers, I was given burgers instead and I went and asked if they could make me what i actually ordered and I even had my receipt. I was not given my food and the service I got was even worse, I asked for the manager and a grown woman came out. Her customer service is absolutely horrible I simply asked her if they could remake my order as I was obviously given the wrong one. This lady came up in my face and told me they didn’t have my order and didn’t see my order even though I had my receipt, I showed her my receipt and she started calling me names telling me i’m being rude. This kind of behavior is crazy and unacceptable. I hope you have a sit down and talk to your whole store because this is the second time this week I went to the sonic on coors and blake and they messed up my whole order."

"So I was ordering and another employee cut off the guy taking my order to say they don’t have minis and then let him finish. That was not okay. Disrespectful towards her coworker. Name is Anna I believe. She did not seem happy to be there. I left a tip and was hoping it would go to him not her. Waited for my order. Ordered a Oreo cookie blast and it was double cupped so I removed the second cup and there is a huge hole in the cup. Why not just replace the cup. Also ordered a cherry limeade and just received a cherry sprite, no limes no cherry."

"I placed an order in the app and went to pick it up. I parked in a stall and put my number in the app and waited about 15 minutes before it said my order was completed. Waited another 5 minutes before I pushed the button and tried to talk to someone in the store. No one answered, and the light on the button kept shutting off. I tried the drive thru but that was so backed up I couldn't get anywhere near the speaker and I watched as car after car drove off without ordering. After 45 minutes of waiting I couldn't wait anymore. I tried to call the store and leave a message but my message was interrupted by someone making crying noises, which was real professional. Luckily I was able to get a hold of corporate and get a refund for my order."

"Everytime they mess up my husband order which is so simple plain cheese burger and they put everything in it but on the receipt it shows it correctly and they repeat it correctly so therefore I get home and nothing is made right even my onion ring were soggy I'll be posting a video."