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Courtyard by Marriott Albuquerque
5151 Journal Center Boulevard Northeast, Albuquerque, New Mexico, United States
About the Courtyard by Marriott Albuquerque
Courtyard by Marriott Albuquerque is a modern and comfortable lodging option located in the vibrant city of Albuquerque, New Mexico. Conveniently situated at 5151 Journal Center Boulevard Northeast, this hotel offers spacious rooms, top-notch amenities, and friendly service. Guests can enjoy a relaxing stay with access to a fitness center, outdoor pool, and on-site restaurant. Whether visiting for business or leisure, Courtyard by Marriott Albuquerque provides a welcoming atmosphere for a memorable stay in the Land of Enchantment.
Photos of Courtyard by Marriott Albuquerque
5151 Journal Center Blvd NE, Albuquerque, NM 87109, United States
Reviews of Courtyard by Marriott Albuquerque
"hello, I just finished a five nights stay at this courtyard, Marriott, and received terrific customer service. Josiah and Brittany in the bistro area were absolutely friendly, focused on Service and delivered my bistro food on time. They were super cordial each and every day. Thomas at the front desk was also fabulous. He helped me with several items and was a pleasure to interact with. I have stayed at this hotel a few times now it’s my go to hotel whenever I’m in Albuquerque"
"The room was nice with the exception of the dirty floors. I don’t think they’ve been mopped in a while. Our families feet were black from just one morning of walking around on the floors. We had to wash them before putting on shoes. The man working at the front desk on 3/22 in the morning was very unpleasant and not helpful when asked about breakfast options available. Being Marriott members we have come to expect better."
"Credit where it's due, my room was available on time and clean when I checked in which is worth a star. Beyond that several large issues made this stay a bad experience. 1. My stay was booked through corporate travel and was to be paid using a corporate card. During check in I was asked to provide a personal card for incidentals - this is normal and I have done this a dozen times in the last two years without issue. This time however the front desk staff charged my personal card for everything instead of just an incidentals hold. When I spoke to the front desk the next morning to get it fixed I was told that the original payment information has been overwritten and they would not change it back. 2. The rooms are the least soundproof I have ever experienced. From the halls you can hear people having regular conversation in their rooms and from the rooms you can hear every door open/close, your neighbors cell phone alarms, etc. 3. The floors in the room are weird in a way I have trouble describing. It feels like the most recent flooring was laid on top of a previous floor which was textured while the new one isn't. There are lumps and waves all over despite the appearance of being flat. 4. When checking in I was asked if I wanted housekeeping services. Because my stay was 5 days I asked to have housekeeping every other day. Housekeeping only came once, and it was on the second day. This is a minor problem but having trash sitting in the room for 3 days isn't high quality service."
"We had an engagement party here, and Bernadette and her staff were amazing! They were very professional, communicative, thorough, and all around great to work with! Our rooms were very nice and clean. We have stayed here several times after that event and will continue to stay here while we are in town. Highly recommend"
"Oh how we loved this hotel!! My son had eye surgery at Coleman Vision (within walking distance) and we stayed here afterwards. Kind and professional staff greeted us and provided a quiet room for rest and healing. Delicious dinner and quiet rest in a clean and inviting room. Cozy corners available within the lobby/bistro area. Snowing as we checked in and throughout the night. The next morning we awoke to a weather induced two hour delay within the city. Breakfast was weather delayed due to low number personnel on site. Bryant (at the front desk) greeted us to inform of delay. Within seconds, Bryant jumped to the occasion to provide five star service to coffee and food deprived guests. Bryant began taking orders, apologizing profusely for the delay while multi-tasking in the heat of a “snow delayed” morning. All guests were greeted with a “can-do” attitude as Bryant wore many hats to accommodate all needs and desires. Thank you so much!!!"
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