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Crowne Plaza Albuquerque, an IHG Hotel
1901 University Boulevard Northeast, Albuquerque, New Mexico, United States
About the Crowne Plaza Albuquerque, an IHG Hotel
Crowne Plaza Albuquerque, an IHG Hotel, is a luxurious lodging option located at 1901 University Boulevard Northeast in Albuquerque, New Mexico, United States. This upscale hotel offers a comfortable and elegant atmosphere for both business and leisure travelers. With modern amenities, spacious rooms, and top-notch service, guests can enjoy a relaxing stay in the heart of Albuquerque. Whether you're visiting for a conference, a weekend getaway, or exploring the city's attractions, Crowne Plaza Albuquerque is the perfect choice for a memorable stay.
Photos of Crowne Plaza Albuquerque, an IHG Hotel
1901 University Blvd NE, Albuquerque, NM 87102, United States
Reviews of Crowne Plaza Albuquerque, an IHG Hotel
"My husband and I stayed here from March 25 through March 28. We paid for it through our frequent flyer miles. We received complimentary breakfast at the Stonecroft Grill, and the food was delicious. Great service from Jesus. The showers were clean, Housekeeping was great, and the staff were so nice. Evelyn, who checked us in, was really friendly. Also, this Motel is close to many attractions in Albuquerque. We went to the Indian Pueblo Center, for example, and it was only 10 minutes away. We would recommend this Motel highly."
"We own a time share, which was a huge waste of money. Never get one it is not worth it! This was going to be our last vacation because we want to do a buy back. We decided to stay local, and I picked here because there was an indoor heated pool. Our check-in was Monday & check-out Friday. We only got one day swimming on Monday & then the pool closed. I was like, just my luck. There were 2 people when we were swimming, getting water to pour it on something in sauna. There was a sign do not pour water on rocks. I bet they screwed something up & poured on the rocks & that why the pool area got closed. Maybe it was because pool water was a little murky... who knows. I am bummed I used time share points here for the pool just for it to be closed. The front office is beautiful. The pillows are the best pillows! The bed is bouncy & soft comfy... if you like a soft mattress. The TV wasn't too small. This rating is solely based on no pool experience and that why we stayed here"
"The main reason I write this review is for Jose and Bobby of the security team. These gentlemen went above and beyond their call to duty to ensure my incredibly drunk friend made it back to her room safe and sound. They have my utmost respect, and I wanted to give a small token of appreciation for everything they did for us tonight. I really hope the hotel recognizes these gentlemen. God bless you both."
"I would have given this hotel a much higher review if it hadn't been for the customer service I'd received from the front desk attendant when we checked in Wednesday evening. I booked all of our hotel reservations throughout our family vacation in New Mexico under my name and secured the reservation with my husband's credit card. When we arrived, I took my ID and my husband's credit card to the front counter to check in. The clerk didn't maintain any level of eye contact and never greeted me. As she read my husband's credit card, she very brusquely said, "Who's Stephen?" When I replied, my husband, she said, again without maintaining eye contact, "I'll need to see his ID." I called my husband in so he could present his ID, and she was a bit more pleasant to him. My husband is white and I'm Hispanic. I had hoped I wasn't sensing a bit of racism in her and thought maybe she was having a bad day. I was wrong. I went down to the front desk later to request additional towels. The clerk was checking in a young white woman. The two exchanged pleasantries, but when I walked up toward the counter, the clerk's demeanor changed. She frowned and side-eyed me as she answered the phone. When she got off the phone, I requested the towels and she said "that will be housekeeping. What's your room, I'll send them up later." I gave her the room number and thanked her and again, no eye contact or even a you're welcome. We checked out Wednesday, traveled on to Roswell and checked in to our new hotel. And guess what? I was able to check in with my ID and my husband's credit card without incident. I sincerely hope someone addresses this night clerk and her microaggressions toward Hispanics. It would have made our experience so much better."
"Well, I absolutely love this spot. The bed is wonderful, the sheets are soft - there’s a tub, which I love and always look for / and a small balcony. Literally every thing you’d want! I had reserved the king suite and loved it. Downstairs there was breakfast at the restaurant and I believe other restaurants on site. It’s right off the freeway (40) and very easy to park. Brenda at breakfast was amazing and friendly. Front desk staff were all super polite. Overall; I will be back - service to stay, I am happy!"
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