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La Quinta Inn & Suites by Wyndham Albuquerque Journal Ctr NW
7439 Pan American Freeway Northeast, Albuquerque, New Mexico 87109
About the La Quinta Inn & Suites by Wyndham Albuquerque Journal Ctr NW
La Quinta Inn & Suites by Wyndham Albuquerque Journal Ctr NW is a comfortable and convenient lodging option located at 7439 Pan American Freeway Northeast in Albuquerque, New Mexico. This hotel offers a range of amenities including spacious rooms, free breakfast, a fitness center, and an outdoor pool. Guests can enjoy easy access to nearby attractions such as the Albuquerque Balloon Fiesta Park and Sandia Peak Tramway. Whether you're in town for business or leisure, La Quinta Inn & Suites provides a relaxing stay in a prime location.
Photos of La Quinta Inn & Suites by Wyndham Albuquerque Journal Ctr NW
7439 Pan American Fwy NE, Albuquerque, NM 87109, United States
Reviews of La Quinta Inn & Suites by Wyndham Albuquerque Journal Ctr NW
"Disgusting stained carpets. No glasses in room for drinking water. Soda machine broken and stole $2 from me. The guy at front desk just said give it a shake and when that didn’t do it said it wasn’t his problem. Breakfast wasn’t terrible- you can make your own waffles but the coffee wasn’t great. Place has definitely seen better days. No wonder they are a 2 star hotel. Won’t be going back."
"Total rundown mess. Thoroughly read reviews before booking; the numerical score does not tell the whole story. It is definitely in need of a renovation. But beyond that, it's just a filthy, unkempt building that should be condemned. The carpet is filthy and is coming up from the floor. There were dirty towels in the bathroom. The bed was disgusting... Full of pubes or some other thick hair and dirt. I've stayed in some gross places, but this one takes the cake... Service was adequate. The front desk guy switched our room after some asking. Sadly, the new room was equally gross. Since we booked through Expedia, we just dealt with it for one night... Consider elsewhere unless you're in a pinch. The owners need to rejuvenate this place .. it's one thing if the place is old, but it's a problem if the housekeeping staff aren't maintaining a basic level of hygiene in the rooms. --- Since the owner response asked for elaboration, certainly. We arrived for a one-night stay early in the evening. We checked in to a room on the third floor. After taking the world's slowest single elevator, we swiped into the room using an old-fashioned magnetic swipe card. When we arrived in the room, we found a smattering of soap and conditioner, but no shampoo. We also found a dirty towel sitting on the toilet, next to the bathtub with blackened, cracked caulking. The rest of the room was in decent shape, although we didn't look to closely. The carpet was dated. We washed our hands in the sink, and sadly, the sink was clogged and drained very slowly. We asked for shampoo, only to get more bottles of conditioner. We asked for a new room later, at which point the staff member claimed all the rooms were fully booked. After some back and forth, he asked if we had used the room and indicated he could possibly switch us with someone that hadn't yet checked in, so long as he could reuse the room we left without having to involve housekeeping. Great, so we go to the new room, also on the third floor. This time, the sink worked, but the towels were stained (yellow white, red), and mismatched (like different brands). Then, we looked at the bed, and oh no: a dirty comforter, but even dirtier sheets. I do not believe for one second that housekeeping cleaned the room or changed the sheets. There were many long, dark hairs strewn within the sheets, as well as what I can only imagine was dirt or flakes. Looked like someone with really hairy legs had slept there recently. No offense to the previous guest, but I would expect clean sheets. Unfortunately, booking through Expedia makes things cheaper, but it also makes it difficult to deal with changing the booking. It was late at night and we had an early start. We bit the bullet, and I kept my clothes on, laid a towel on top of the bed, and slept over the covers. The next morning, I showered, somehow felt dirtier after using the towel, and got the hell out of there without touching the breakfast."
"Great location. Easy on/off access to I-25. But sorry to say that is the only positive thing about this hotel. The hotel had an odor and the carpets were worn, dirty and stained. When checking out, the employee was more interested in being on his cell phone than doing his job. The men’s public bathroom was nasty. There was pee all over the seat and on the floor. Disgusting. Their network was not working and the ice machine on the 3rd floor was broken. The breakfast was decent and the lady running it was doing a good job. I would definitely not recommend this La Quinta."
"Disappointed with La Quinta Stay Our recent stay at your hotel was unfortunately quite unpleasant. From the moment we arrived, cleanliness was a major concern. The common areas and our room itself were unkempt and lacked proper hygiene. Even essential amenities like shampoo were missing, and bathroom ventilation seemed compromised. While the breakfast offered limited options, that wouldn't have been a dealbreaker at this price point. However, basic cleanliness is an absolute necessity. The overall state of the hotel fell short of the standards we've come to expect from La Quinta, especially considering the nice decor at other locations. Unfortunately, this experience has deterred us from returning in the future. A thorough renovation and a focus on improved staff training seem crucial to bring this location up to par with other La Quinta hotels."
"For the value and location I can't complain. I'm very satisfied. The young lady and the gentleman that worked the front desk were so polite and accommodating. My wife and I had tried several other motels nearby as I was having surgery and only this one allowed me to rest before my surgery and didn't demand a high deposit. The breakfast was still up and my wife ate as I couldn't only because of my pending procedure. Most of the other motels we tried had very bad, rude customer service. . Everything was great and I. This day and age,it's so hard to find non lazy ,great customer service. They knocked it out of the park.!!!"
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