Danlar Collision & Glass

"I have used danlar a few times in he past and had amazing service. Unfortunately this last time was shown how incompetent and uncaring their staff truly is. For whatever reason rather than using the switch to adjust side view mirror they manually adjusted it and broke it. That was going on three months ago. I have called in 7 times since then to be told every time “I forgot to order it it will be in on Thursday”. How many times is it that you forgot to do your job rather than you are just incompetent. This last time I was even promised “I will personally call you on Thursday to tell you if it’s here and painted or needs to be painted”. Well it’s 1050 Thursday night and surprise surprise I never received a phone call. Do yourself a favor and do not ever do business with this company."

"Would NOT recommend anybody to Danlar. I had a wrecked bedside, curbed wheel, bent front end parts. Danlar took way longer than they had told me it would take, they never touched base with me on how things were going, no call, text, nothing. They did not fix the front end, the bolt that holds my tailgate closed on the wrecked side has fallen out 3 times already, my LED light strip under the tailgate that they took off and put back on was not centered or leveled, the replaced bedside is not even with the rest of the bed, they did not put the bushing back in the hinge on my tailgate so it rattles now, and they did not fix the paint chipped wheel."

"I have had to have my car repaired twice and trust these folks to do an excellent job. They are swamped at times but believe me it is worth the wait. After all it is your car we are talking about. After both repairs it is as if an accident never occurred, just what you want. Good prices too!"

"I wont go anywhere else to have my car repaired. Almost 20 years and 6 repairs done here and never a issue and high quality work done on time. Help has always been friendly and professional. Their overall rating would be higher if Google didn't allow stupid reviews like the one i have copied below. 2 years ago- I don't know much of what's going on here or how the service is, but some adle brained employee here murdered this poor classic caddilac by putting tiny tires on it and making it ghetto. Smh some people will never grasp the concept of class This comment has NOTHING to do with the quality of work. Shame on Google for not reviewing comments that can effect a persons lively hood."

"I heard the technicians are good but never found out. The side of my like-new Z28/SS was wiped out with about $5000 damage on a $10k car. They wouldn't give an estimate without removing the door so i had to leave the car. After no calls for 3 business days i dropped by at 5pm and heard they "weren't done yet" but they were pretty sure they could "save the car". I never asked why they weren't done. Next, they called at 5pm on the 4th business day and said my estimate was almost done but "the computer locked up." They also asked if i was ok with used parts because if i demand new parts the car might be totaled. I said used parts are ok and was told they'd get me the estimate the next day. The next day, i was called at 3:30 pm (now the 5th business day) and asked if i modified the car, (it has 41k miles and is 100% stock) because it was not really a Super Sport. I said i'm sure it's an SS and i have the original window sticker with the build options. They said they called the dealer and verified with the VIN it's not an SS, and also said my SS badges were the wrong color for that year (Google it) Right away i called the dealer myself to see about this supposed VIN problem. They spent 2 minutes to decode my VIN and found the SS package. They offered me a printout for proof but i think if a body shop needs me to fetch proof of what it already says on the insurance policy I've been paying for 10 years (Z28/SS) that's a problem. The next day i went in at mid-morning and although it had now been a week, there was still no estimate! I was told it "could be" done by the end of the day. I decided right then to take my car elsewhere. I probably care more about my car than the average driver, but i would think anybody else would also frown at how they handled and lost this job. *Update* I got a very professional personal call from the owner, and i appreciated his apology and concern. also got a call from Chevy being sorry for miscoding my VIN#"