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TEC PRO Auto Care
3421 Bryn Mawr Drive Northeast, Albuquerque, New Mexico 87107
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About the TEC PRO Auto Care
TEC PRO Auto Care is a trusted car repair institution located at 3421 Bryn Mawr Drive Northeast in Albuquerque, New Mexico. Owned and operated by Dudley, a dedicated technician with over 35 years of experience, TEC PRO is known for providing top-notch customer service and quality auto care. As an Amazon Local approved service pro and a My CARFAX trusted repair shop, you can trust TEC PRO to handle all of your auto care needs with confidence and efficiency. With the use of the my CARFAX app and website, you can save money on repairs by following the manufacturer's recommended maintenance schedule. Experience the best in auto care in Albuquerque at TEC PRO Auto Care.
Photos of TEC PRO Auto Care
3421 Bryn Mawr Dr NE, Albuquerque, NM 87107, United States
Opening hours of TEC PRO Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
08:00 - 13:00
Sunday:
Closed
Reviews of TEC PRO Auto Care
"Great, honest mechanic. I've been giving his contact info to everyone. Highly recommend. Everyone else always tries to upsell me or exaggerate problems. He is upfront and honest and tells you exactly what the problem is. I went to him after others gave me crazy estimates saying I needed way more than I actually did. My late husband used to do all my car work. After he passed I was horrified at how patronizing the auto workers could be to a woman. Then I remembered my husband had become friends with a mechanic he worked with years ago. He always said Dudley was a talented and amazing mechanic. So I Googled "Dudley mechanic" and Tec Pro Auto Care popped up; can't believe I found him!"
"I have been a Tec Pro Auto Care customer for 10 years and always received excellent customer service from Dudley until my last visit. I had my car towed to Tec Pro on November 24, 2023, and picked it up on December 2, 2023. When I arrived at Dudley's shop on December 2, he greeted me and told me my car wasn't cooperating. He said he replaced the ignition switch and the car ran fine but all the warning lights on the instrument cluster were on and did not turn off after the engine started. He couldn't explain why the lights wouldn't turn off and said I could take the car and he would research the problem and call me with a possible solution on Tuesday, December 5th. I asked him if he had pressed the reset button located in the fuse box and told he me that he had not thought about doing that. We went to where my car was parked and I started the engine and he pressed the reset button. All of the warning lights went off. I was surprised by his failure to do this, something I would have expected a master technician to have done before my arrival. He looked at the instrument cluster after the warning lights turned off and said, your odometer isn't working and is showing an “error” message. My odometer was working when I took it to Tech Pro and when I picked the car up it no longer displayed the mileage. He told me to take the car since everything else was working and he would do research to try to find out what could be causing the “error” message and would call me on Tuesday, December 5, with a possible solution. I did not hear from him on Tuesday so I called him and got his voicemail. I identified myself and the issue with my odometer and requested a callback. I did not receive a callback on Tuesday so I called him on Wednesday and requested a callback on his voicemail. He did not call on Wednesday so I left another message on voicemail on Thursday and as of today December 11, 2023, Dudley has not had the courtesy or decency to return my voicemails but gladly took my $826.76 payment. Thank you, Dudley! Now I'm left with a nonworking odometer that worked before taking it to Tec Pro Auto Care. I believe that the ignition switch was improperly installed or something was damaged when the old ignition switch was removed. Now Dudley is hiding out ignoring my calls and voicemail hoping I will go away. I will go away and take my business elsewhere and not recommend Tec Pro Auto Care to anyone else! This issue could have been mitigated if Dudley had called me like he said he would! Now I have a car with a nonworking odometer that is going to cause me a problem when I sell or trade the car because there won't be a record of the actual mileage. Thanks, Dudley! I DO NOT RECOMMEND TEC PRO AUTO CARE!"
"Traveling through we developed a significant noise from our car. We were waiting for Dudley when he arrived at the shop. He very meticulously looked over the engine and determined what he thought the issue was. Unfortunately, his schedule was too backed up to help us with the repair but he confirmed what my husband (who is a backyard mechanic) thought it was. If I lived in town. I would use Dudley."
"Dudley is an amazing mechanic that has serviced my family's vehicles for over a decade. He does great work, is very knowledgeable, and has always been very fair and honest. Thanks for the upgrades to the 4runner Dudley, they are awesome!"
"Dudley is one of the best master mechanics that I know. I go to him for any help or concern that I have with my vehicles and the vehicles of everyone that I know, and he manages to always know something about the issue and when he gets his hands on these vehicles he comes through with an honest answer. Not to forget he gives a great price rate for everything he does. I will definitely miss him when he decides to not be in business anymore. Such a great attitude, overall he deserves more than 5 stars from me"
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