Brake Masters #126

"I am so sorry the past managers are not there. They were so service oriented. This new management wont even stop to check the air in the tires like the past service men. No respect for history of vehicle the others had worked on. Truly disappointing"

"took my truck in on 06/13/23 , for a complete brake job , front and rear, they charged me 800.00 , I assumed that the front and rear brakes were done. They only did the front, said the rear brakes were fine, highway robbery , when i drove off and hit the 1st stop sign , the front end started shaking viciously, they hadn't tightened the front lug nuts . they were totally loose , (shocked) went back they tightened them , 5 months later started leaking brake fluid, the incompetence is beyond belief, ADVICE. NEVER GO THERE , many many other brake shops that are competent and reasonably priced .."

"My husband took our van to get a problem fixed.. Brake Masters referred us to another place because they couldn't fix the electrical problem...and that's fine.. However now we have no flashlights no radio no heater...when we went back to figure out what was going on...they act like they have no idea what happened"

"This was absolutely the best experience I have ever had with mechanics. Sisco is a phenomenal leader, he's honest, respectful, and dependable. He worked with me on getting the part and had the truck ready by the end of the day. He has an amazing crew who all chipped in to fix the problem. I couldn't have asked for a better bunch of individuals. I highly recommend this location and will be calling Sisco for any future problems that may arise. Thank you so much for all your help"

"These guys are so expensive! I went to get my brakes done I have 1 bad rotor and pad. They were trying to force me to replace both back brakes. They would not help me unless I did so. I barely bought the car. I am a student in college with no family. I feel they were trying to take advantage of this fact. I should rate lower but I am being nice."