Dan's Automotive

"They refused to service my vehicle after repeated inquiries, I dropped by the shop and was told that they don't deal with people like me. I have plenty of money but that was their response. Make sure to dress appropriately and not be covered in grease if you go to these guys."

"Dans Automotive provided exceptional service when my car broke down while I was passing through town. My car was dead in the water and they swiftly arranged for overnight delivery of parts, resolved the issue promptly, and conducted a thorough inspection. Their professionalism, attentiveness, and commitment to customer satisfaction were impressive. I highly recommend Dans Automotive for reliable and efficient auto repair services."

"Let me preface this by saying I absolutely hate mechanics and have always felt lied to or taken advantage of. From the first call to pick up of the car, the owner, and staff at Dan's has been phenomenal. I called to get general information on maintenance repairs for my BMW. The service was impeccable from the first call. I detailed what I needed completed. The gentleman said he would send me an estimate in a few hours, and he did. He even followed up to make sure I received and if I had any questions. I scheduled the following week. Dropped the vehicle off in the morning and picked up in the afternoon. They uncovered additional repairs needed and coordinated the ordering of parts and follow up for the next day. They even offered me ride to work. I highly recommend and feel grateful to have this mechanic I can call on. Service is everything!"

"Took the BMW in for repairs to engine so it would pass emissions, replace the passenger side mirror and fix the passenger side window which had fallen off the track and into the door. Garrett was outstanding in communicating what needed to be done and what it would cost. He completed the repairs in a timely manner and within budget. The car passed emissions on the first test and the power window works like new. Extremely impressed with quality of work and customer service. Highly recommend this shop."

"Go to Dan’s if you like dealing with shady work, terrible customer service, and waiting for a tow truck. My VW Jetta TDI broke down and Dan’s automotive was nearby and had good reviews. The car was dropped off on a Friday afternoon and they quickly diagnosed the timing belt and cam sensor as the problem and got parts ordered. I told them to take their time to thoroughly inspect the car and let me know what they find. I got a call Monday afternoon saying the car was ready to go and that I was in luck since the Cam sensor didn’t have to be changed out after all which saved me $200. I picked up the car and had to get my tire patched since it was leaking air. I don’t know if the leak was caused by the tow company or Dan’s. I went to Costco right down the road and noticed right away that the car wasn’t running great. The Costco employees couldn’t get my car to start to get it out of the bay, but I was able to rev it a bit to get it going enough to get me home. I took my wife for a test drive to explain what I had experienced so she could explain it to Dan’s when she took it back in. The car died in an intersection and would not start again. I got the car home and looked to see if there was anything obvious happening. I noticed that there were some bolts missing on my fuel filter housing and the cover to the timing belt had been put back, but not clipped in. I called Dan’s to tell them the car died and was told that “it must be something else then and what kind of maintenance has been done to the car.” They didn’t offer any solutions other than bring the car back in. I got the car towed back to Dan’s at my expense and told them to keep me updated on what they found. The next call I got was to tell me the car was ready, and I would have to pay another $400 since they had to replace the Cam sensor. They never called to get authorization for the work or to inform me of additional costs not covered by warranty. After some arguing about why that wasn’t done during the initial visit, they removed 1 hour of labor to cover the cost of getting the car towed back to the shop bringing the cost down to about $290. I spoke with Dan who was really mad that they had to cover the cost of the tow since “there was no way they could have known the Cam sensor was bad because the car was running” and “we could just start replacing every sensor like they do at the dealership, but we try to save you money.” After some back and forth, I paid the bill so I could put this awful experience behind me. The car was running better this time but died again the next day. I will find another shop to do business with and so should you."