Firestone Complete Auto Care
6300 San Mateo Boulevard Northeast, Albuquerque, New Mexico, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 6300 San Mateo Boulevard Northeast in Albuquerque, New Mexico. With a team of skilled technicians and top-of-the-line equipment, they offer a wide range of services to keep your vehicle running smoothly. From oil changes to brake repairs, tire replacements to engine diagnostics, Firestone Complete Auto Care is your one-stop shop for all your automotive needs. Visit them today and experience professional service and quality workmanship.
Photos of Firestone Complete Auto Care
6300 San Mateo Blvd NE Ste L Ste L, Albuquerque, NM 87109, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"The young man at the counter was professional, customer oriented, knowledgeable and friendly. Very impressed with the customer service and the mechanic did a good job as well. No one likes bringing their car in because its one of life's hassles, but it truly was a pleasant experience."
"Was extremely satisfied with the service and was able to get in and out in a extremely fast manner, I have brought my vehicle to the dealer multiple times and time and time again I was hesitant on how my services were handled there but this time I brought the vehicle to firestone off San mateo. I was also hesitant on bringing it here due to some of the reviews metioning the service manager was rude or over all not caring about the customers issues however, I was greeted by Mitchell the store manager. He noted he was the new manager at this location and recommended a full once over on my car, I agreed to it and was made aware of some concerns on my car, a 2003 Lexus. To make it brief he had his best tech review and repair my car. Again as a religious dealer only service vehicle I saved what seemed like 80% of the cost vs dealer quoting over 8k in labor and parts. I waited to post this to see how my vehicle would run and perform since I had a check engine light. It's been about 3 months and still have no issues. When my car was returned to me I had a hand written thank you card from the technician himself Freddie with both his and the managers card attached Thanking me for trusting them with my car. 10/10 would recommend this establishment. Friendly and fast service"
"Joe, Richard and the mechanics are all so courteous and patient when I ask questions. They clearly explain any work that needs to be done. They let me know if it should be done now or if it can wait until my next servicing appointment. I've been trusting this facility for over a decade and they have never steered me wrong."
"They took excellent care of my BMWi3 when two tires blew. Thank you, Firestone, for helping my baby get back on the road. Joe was amazing."
"Had my oil changed the day before taking an out of state trip. While on the trip realized my skid plate was hanging down because they hadn't re-secured it. Determined they broke a piece under my car so they just didn't put 2 of the metal screws back in the front and a third was missing from the side. When I called to complain Richard said he would speak to the manager and call me back which he didn't. When I called again and talked to the service manager Joe he told me that the clips were plastic. They thought it was more reasonable that I had lost 3 screws within 24 hours of them taking that piece off than the idea that they could have made a mistake and not replaced them. Took no responsibility and were just dismissive. Won't be taking my veh here again."
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