Reliable Body Shop,

9901 Coors Boulevard Northwest, Albuquerque, NM 87114

"Didn't use this body shop after talking to a guy there who was not helpful and rude. End of story."

"Worse place to get your exterior done they never know when they’re going to be done alway moving the dates back. The cost was only 1,000 for a door dent and door paint that’s it, they had my car for 2 months."

"Not even worth getting 1 star but you have to leave 1 star in order to post . The worst experience ever that i have had buying a car. We came in to look, found one we liked but for some reason sales wasnt wanting to work with us on that particular truck, we went out and looked, i found one that i liked. The numbers were great so we signed. Well we had taken the truck home noticed that what seemed to be oil spots in the bed of the truck were getting worse by the day. Called up our sales guy and he said well im in the process of getting my car out of the tow yard as it was towed blah blah blah and then he was mysteriously fired. Finally got ahold of someone and was able to get the bed liner redone. Now Time for tinting the windows. I was told that my appointment was on a certain day at a time, even had a text confirming that time slot. I show up at my appointment time and service didnt even greet me as i walked in they actually looked pretty bothered that i walked in at 12, must have been there lunch time, any way one guy says well your appointment was at 11 but if you leave your truck here we can have it done at end of day. I said no im leaving with my truck in a hour when my tint is done. The guy says well i have to check with the guy who does it, so i said you do that and get your manager as well. The guy comes back and says well our 12 appointment canceled we will have that done but we cant start for 20 mins. Finally 2 pm my truck was done. I go to get in my truck noticed that on my door looks like a ding with paint missing from my drivers side door, a dent on the outter part of the window, Some guy by jason says dont worry mam we will get that fix, noticed my passenger mirror had scratches on when i got home. Jason calls and says we have ordered touchup paint and that part because we do not carry those in our parts or body shop. Fine!!! finally a month later body shop calls and says oh we have this touch up paint and part when can you come in, i say well ill be in this particular day. I get to body shop and the guy that called me didnt seem to have recollection that i even called. He then tells me well let me call sales, he calls sales and he says oh yes we were to just touch up the spot with paint and call it good. Im like please explain this touch up call it good process. He says well we will place a tear drop of paint on the chip and youre done. Im like are you buffing it out? He says no we will place the paint, youll notice spot but not the chip. I said um no excuse me you will buff it out and fix it. Its now end of day next day (mind you body shop said oh yep itll be done by tomorrow) I call body shop to get the status and the guy i spoke to yesterday states well they ordered the wrong part for the door. We are having it delivered as we dont have the part in house but your truck should be done by 6. We'll we go pick up our truck and guess what thr literally just dabbed a drop of paint and called it good. Now guess what they get to pay for a rental and redo the whole door. So word to wise DO NOT BUY FROM THEM!!"

"BEST EXPERIENCE EVER. I had the pleasure of working with Sascha. He is very knowledgeable, professional, kind & constantly kept in touch to let me know what the status was. My vehicle is in better condition than before the accident even happened. Customer service is top notch, Sascha is a true asset to Reliable Chevrolet and I know if I ever need work done I will be in good hands here! Thanks a million Sascha!"

"I had my 10,000 mile 2017 vehicle repaired at Reliable Chevy Collision Collision Center. I am very pleased with the quality of service I recieved at this dealership. The gentlemen who took care of my repair file was very professional and directed all my customer needs. The process was seamless from start to finish. I only shop Chevy when it comes to vehicle parts and service. I felt comfortable leaving my vehicle knowing it would be in good hands and handled with care. I can now rest a sure that genuine GM parts, quality, and pride were used in the repair of my equinox. Thank you Reliable Chevy for making my vehicle look new again."