Firestone Complete Auto Care
1501 Juan Tabo Boulevard Northeast, Albuquerque, New Mexico, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance store located at 1501 Juan Tabo Boulevard Northeast in Albuquerque, New Mexico. With a team of skilled technicians and state-of-the-art equipment, they offer a wide range of services to keep your vehicle running smoothly. From routine oil changes and tire rotations to complex engine repairs, Firestone Complete Auto Care has you covered. Visit them today for all your automotive needs.
Photos of Firestone Complete Auto Care
1501 Juan Tabo Blvd NE, Albuquerque, NM 87112, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"The staff at Firestone on Juan Tabo were very friendly, courteous and patient. They were constantly keeping me updated on any changes to my car. I will definitely keep going to this location specifically for the reasons stated above."
"The Firestone on Juan Tabo is a nightmare because of the manager, Jason. I had called to check the life time warranty in brake pads I paid for in 2020. He lied and said there is no warranty unless it's specifically written on the receipt but other Firestone employees, in town, assured me it's policy and it's not implicitly stated on the receipt. The Juan Tabo location is more convenient. I scheduled an appointment for brake replacement. Nobody at all was in the shop, early in the morning. Jason sat at his desk for 10 or 15 minutes before bothering to get up and greet. Then like a neanderthal, again, early in the morning, proceeded to argue with me about the appointment not being for anything but an inspection only, AND again, about the brake pads not being something that is a policy on warranty. He was so aggressive and angry over stupid brake pads, it had me shaky and uncomfortable. He couldn't help himself, even arguing in the background while I was on the phone. I didn't feel comfortable leaving my car there and I would highly recommend avoiding this toxic manager at all cost."
"Good mechanics BUT way too overpriced. Wanted to charge $2700 to fix my car. I went elsewhere and got same services for $977. Do not take their word. Take your car elsewhere and get a 2nd and 3rd opinion. I trust firestone mechanics they have fixed my car before but this time the price was exorbitant and ill never return."
"I took my newly purchased vehicle with a check engine. These guys went above and beyond checking for any leaks within the old machine and found out that there was a crack and leaking engine coolant. These guys replaced the engine and my turbo. The guys here at Firestone deserve five stars. They go beyond their call of duty if you need help with any repair. Take it to Firestone, and they will treat you right and get it done. They had to deal with the warranty company, which is no light duty. Give these guys a raise. Firestone, from checking in to the guys working on the vehicle, has so much respect for their customers. They did a fantastic job. They had to take the old engine out. I mean, everything out of the vehicle, the car was just a shell, and they put all brand new parts in the vehicle entirely. I got a brand new vehicle from them, and they warranty everything. Thanks, Firestone you’ve got a customer for life here."
"The worst experience I've ever had! First I wanted to replace 2 headlight bulbs on my truck and was quoted the price of $ 280 because of labor on my truck. I went immediately to Pep Boys and had them done for $56.00. Then I scheduled an appointment online for an oil change for 1pm, I showed up and was told I didn't have an appointment and they couldn't get to me that day. Later at 4 pm I got an appointment confirmation email for 1pm. The front desk person is rude and condescending! A few years ago this was a good shop, don't go there now they are horrible!"
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