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Firestone Complete Auto Care
500 New Mexico 528, Bernalillo, New Mexico, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care in Bernalillo, New Mexico is your one-stop shop for all your car repair and maintenance needs. Located at 500 New Mexico 528, our experienced technicians are ready to provide top-notch service for your vehicle. Whether you need a routine oil change, tire rotation, brake repair, or any other automotive service, you can trust Firestone Complete Auto Care to get the job done right. Visit us today and experience the convenience and expertise that sets us apart from other auto repair shops.
Photos of Firestone Complete Auto Care
500 NM-528, Bernalillo, NM 87004, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"Excellent customer service, but Firestone made a rookie mistake. Upon getting home after getting a wheel alignment, brake fluid exchange and coolant flush. Figured I better check the front end - axles, suspension, etc. Upon getting home, I discovered the passenger side tie rod boot/gaiter was left twisted! I immediately unclamped and redid and set back in place. Great service, but Firestone needs to double check things once more before letting it go. *Update they have left the boot twisted, again, twice now. Considering looking for another shop. Once in 22' and again in 23' Ford F150 2005"
"Great, honest service. I received a quote for front end work to replace a CV joint on my Ram 1500. They did not need to replace some of the parts listed on the quote and were honest about it. They did not include the extra service to increase their profit. I truly appreciate that. Friendly, honest service. They are always busy so make an appointment."
"Are they too busy and understaffed? I booked an appt online for an oil change and safety check fro 11 am, at 3 pm they haven't even pulled my car in to get started, and the only explanation I received was that they were busy. Whats is the point of an appt then? Last time i made an appt online I had the same issue. I was told that they should have never had that time slot open. So my issue is not with the service. The guys were there were great. My issue is more operational and corporate side running the website. It should not have taken 4 hours to start an oil change when i made an appt online several days before."
"I Service All of My Vehicles With Firestone Complete Auto Care at the Enchantment Hills Location. I Have Always Received Quality Service from Them. The Management and Technicians are Always Looking Out for My Best Interests When it Comes to The Operation of My Vehicles. They are Very Knowledgeable, Courteous, Respectful, and Professional. I Will Not Take My Vehicles to Any Other Facility."
"This is the Tire store that Can't. Every time I go there, they can't possibly do what my car needs. Change the Brakes? Can't do it. Balance the Tires? Can't do it. You can make an appointment a Week out and they can do it. Who has the Luxury to wait a week for new brakes and to get your tires balanced? Don't you have to drive to work the next day? Staff is standoffish, rude , smug and condescending. The quotes for any work is always at least 25% higher than any other place for the same work. They seem to always tell you that you are going to have to have other things done. What has happened to Firestone?"
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