Car Crafters,

108 Frontage Rd NE, Rio Rancho, NM 87124, United States

"Called them to look at my Hyundai, they were not too sure if they could because they had no mechanic at this location. Then said...yes we can...waited til Friday, no one looked at it at the appointment ( 1:30 ) time. Called them on Monday upset they never came out. They then told me they could not come out, they don't do mechanical work here. Kinda sucks huh?"

"After being in a car accident, they found more damage then I expected. Professional and awesome customer service. My whole front end that was damaged. Looks just as new as the day I bought my car. I am impressed Looks better than I expected. I was a tad bugged because it did take a little longer than the estimated time, however after seeing my car restored, it was well worth the wait. I would go back to this location if I ever need to again in the future. Paint - spot on Moving parts - as new as the day I drive it off the lot Customer service - Amazing all the way around. Everyone I had contact with really took pride in their work. Thank you all who had a part in fixing my car. Even thebgal at the front desk was patient with me bugging about when my car would be ready."

"Had some hit my driver side of my car. Submitted to my insurance. Car Crafters did the repair. They did great job. They said it would take a week it took 2 days more but what mattered was their courtesy and customer service. My car door looks just like new."

"Honestly, save your time and money! Definitely go elsewhere. I was in a car accident and took my car here due to them being a “reputable auto body shop” wasn’t the case for me. Door didn’t shut correctly and had to take it back a third time for it to be able to shut correctly. There’s still scratches on my door. They definitely took the cheaper route and tried buffing everything out but still didn’t work for them. Go somewhere who is really going to go above and beyond for someone paying top dollar for the repairs. I promised myself I’d never return and let everyone know. Paul was one of the employees. He definitely don’t like his job."

"Very friendly folks here and a nice atmosphere. The lady at the front was very engaging and made you feel welcome. Our Advisor Jennifer was outstanding in her performance in helping get our car repaired and back to us asap. She called us and kept us up to date as our car as going through the steps of the repair. Definitely recommend this place and these great group of folks here. :)"