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Rio Rancho Imports
2712 Southern Boulevard Southeast, Rio Rancho, New Mexico, United States
About the Rio Rancho Imports
Rio Rancho Imports is a trusted car repair institution located at 2712 Southern Boulevard Southeast in Rio Rancho, New Mexico. With a team of experienced technicians, they offer top-notch services for all makes and models of vehicles. From routine maintenance to complex repairs, Rio Rancho Imports is committed to providing high-quality workmanship and excellent customer service. Whether you need an oil change, brake repair, or engine diagnostics, you can rely on Rio Rancho Imports to get you back on the road safely and efficiently. Visit them today for all your car repair needs.
Photos of Rio Rancho Imports
2712 Southern Blvd SE, Rio Rancho, NM 87124, United States
Opening hours of Rio Rancho Imports
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Rio Rancho Imports
"We took our volvo into another repair shop. We were told that they didn't have the tools to work on our vehicle. I then called Rio Rancho imports and asked the gentleman if they had the tools to work on my vehicle. I told him what happened at the other shop. I was told yes they do. We made an appointment, took it in, then were called saying what the issue was and they don't have the tools to work on it. When picking up the vehicle I explained again that the only reason why we took the vehicle to them was because I was told they had the tools to work on it. The gentleman apologized but still charged us a diagnostic fee. The owner sent my husband a text asking how the service went. I replied telling him what happened. He apologized. We then took the vehicle to a 3rd repair shop, Independent volvo services. They were able to repair the vehicle without any special tools. They said some of the volvo models need a special tool but ours did not. My husband called the owner at Rio Rancho imports. He again apologized but didn't refund our diagnostic fee. Randy, in reference to your response. If I was told that your company didn't do that type of work, I would've taken it somewhere else. The repair did not require special tools as we were told and also didn't require any disassemble to the engine."
"I found this little car repair shop and decided to take the car in. I wanted a tire alignment. There were other little things found that needed attention.Parts were put in and one, in particular, was an after market part that the mechanic was not sure I would like. As it turns out, they replaced it and were kind enough not to charge for installation. It made all the difference. They did a brilliant job. I love little shops like this where they such pay attention to the needs of the car. Everyone at this shop is friendly and very competent. They were also kind enough to give me a lift back to the house when the LYFT car didn't show."
"I have a slightly lowered '84 rabbit and was not sure if they were going to be able to align it. I took it in and they did a great job. Got the steering wheel to point straight up again and my car goes straight down the road. They took all the play out of the steering wheel. Very friendly. Reasonably priced. I would highly recommend them."
"The problem I got my vehicle back with is definitely not the same problem I took it in for which was also not fixed. I am not too happy with the service I received and I unfortunately will not be taking my vehicles back. My issue was electrical. I was told the fix the was unplugging the radio fuse. I get my vehicle back with radio fuse disconnected plus a whole other unrelated issue I absolutely did not take it in with. Oh and conveniently a belt broke during the diagnose that I was charged to repair. I was not shown the broken belt. I was told the fix for the new issue was spark plugs. Weird since I just had those done 2 months ago. Now I now need to pay someone else to fix both issues . I also got a text to ask how my service was and when I relayed the info above they did not even bother with a response. Had I received a response I would not of felt the need to leave this review. Wont be back."
"Cannot say enough good things about this place! I brought in a custom and complicated truck issue to the guys at the shop and they quickly accommodated me and started tearing into the issue. I was in a jam on a road trip and within a couple days my truck issues were gone and I’ve been able to carry on! They are also more than fair and keep you in the loop so there’s never a question or worry to be had. If I’m ever in the area again I’ll be sure to stop by for a check up. I highly recommend them!"
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